Business Development Representative
<p>About the job</p>
<p>We are seeking a driven and results-oriented Business Development Representative to take ownership of the full sales process, from lead generation to account management. This full-time, remote role (based in Inner Sydney – Parramatta) is pivotal to driving business growth by converting opportunities into long-term client relationships. You will design and execute outreach strategies, manage the sales cycle, and collaborate closely with leadership to build a strong sales function in a fast-paced, entrepreneurial environment.</p>
<p>Key Responsibilities:</p>
<p>Lead Generation & Outreach<br />
Conduct outbound calls and prospecting to generate qualified leads.<br />
Build and manage lead databases through research and contact mining.<br />
Run LinkedIn campaigns targeting specific customer profiles.<br />
Represent the business at networking events, expos, and industry functions.<br />
Design and implement a full outreach strategy and sales system.</p>
<p>Sales Cycle & CRM Management<br />
Define, refine, and manage the sales cycle for efficiency and conversion.<br />
Manage CRM systems (Zoho, MONDAY.com, and related tools) for data accuracy and reporting.<br />
Handle appointment setting and calendar coordination with prospects.<br />
Support estimating and preconstruction teams in quote management.<br />
Capture notes, minutes, and next steps from on-site sales meetings and recordings.</p>
<p>Account & Customer Management<br />
Develop and execute outreach strategies for existing accounts.<br />
Drive customer engagement through Google review campaigns (calls and emails).<br />
Manage client touchpoints to build long-term relationships and repeat business.</p>
<p>Director & EA Support<br />
Take calls on behalf of the Director when unavailable, ensuring smooth communication.<br />
Act as a bridge between the Director, EAs, and clients to maintain momentum on deals.<br />
Provide sales support and reporting directly to leadership.<br />
Conduct full handovers of closed deals to Design, Preconstruction, and Construction teams.</p>
<p>Qualifications:</p>
<p>Proven experience in sales, business development, or account management.<br />
Strong communication and interpersonal skills with the ability to build rapport quickly.<br />
Proficiency in CRM platforms (Zoho and MONDAY.com experience highly desirable).<br />
Strategic mindset to design outreach systems, paired with hands-on execution skills.<br />
Ability to manage multiple priorities while maintaining strong attention to detail.<br />
Proactive, energetic, and results-driven, with a strong desire to grow business opportunities.</p>