CBO Client Billing Supervisor

Job Title 

Client Billing Supervisor

Location 

Remote (Hiring in: TN, GA, AL, FL, NC, SC, KY) 

Job Type 

Full-Time 

Department 

CBO Client Billing

About MedSrv, LLC 

As the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management.  At MedSrv, we believe it takes more than just technology and technical expertise to make a difference.  It takes innovation, a willingness to adapt, and a passion to be the best.  We are the difference in Revenue Cycle Management – guided by faith and committed to serving with integrity and compassion. 

Position Overview 

The Client Billing Supervisor oversees daily billing operations, ensuring accuracy in invoices, account management, and accounts receivable processes. This role leads a team, monitors aged accounts, resolves payment issues, and collaborates with internal teams and leadership to maintain strong financial performance. The Supervisor also supports staff development, analyzes trends, and drives process improvements to enhance efficiency and overall revenue cycle success.

What You’ll Do 

Manage billing operations, fee schedule updates, and client maintenance requests

Monitor billing work queues, aged accounts receivable, and payment discrepancies

Ensure invoice accuracy and process billing corrections and adjustments

Communicate with corporate payers, Revenue Cycle leadership, and executive leadership regarding account issues and resolutions

Generate reports, analyze productivity metrics, and provide trend analysis to management

Review and approve employee scheduling requests and conduct performance discussions and audits

Support training, and ongoing staff development initiatives

Collaborate with cross-functional teams to resolve operational and system-related issues

Create and manage operational, IT, maintenance, and support tickets

Track departmental goals, productivity, and performance outcomes

Maintain accurate records and provide recommendations for process improvements and system cleanup initiatives 

What We’re Looking For 

High school diploma or equivalent 

1+ year of related experience/training (or equivalent education and experience) 

Knowledge of office software and medical billing software 

Professional, polite, and customer-service oriented 

Ability to work well with others in a close office setting 

Strong focus and ability to concentrate for extended periods 

Team-oriented, cooperative, and adaptable 

Physical Requirements 

Able to work at a computer for extended periods. 

Occasionally lift up to 15 lbs. 

Why Join Us? 

Work with a team that values faith, integrity, and compassion. 

Supportive, inclusive, and casual work environment. 

Training and development to help you grow. 

No weekends – enjoy work-life balance. 

Competitive benefits, paid time off, and 401k with match.