Claims Assistant

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance

Claims Assistant

PRIMARY PURPOSE: To provide support to the claims staff and to perform other office tasks on a commercial automobile liability PIP department

ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Annotate Mail and Medical bills
Download and organize documents for adjusters
Assist adjusters and supervisor with voicemails
Sets up and enters new claims into claims management system when requested. Inputs and reviews notes/diaries in claims management system as instructed. Processes payments as instructed
Reviews, prepares, creates, and/or sends letters, reports, and forms.

Answers and initiates telephone calls and may provide customer service as required. Performs other duties as assigned
Supports the organization's quality program(s).WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
 Mental:  Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
 Physical:  Computer keyboarding, travel as required
 Auditory/Visual:  Hearing, vision and talking

  NOTE:  Credit security clearance, confirmed via a background credit check, is required for this position.
 The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.   Management retains the discretion to add or to change the duties of the position at any time.

QUALIFICATIONSEducation & Licensing
High school diploma or GED required.
 Experience
 Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.
 Skills & Knowledge

previous experience with JURIS preferred

prior insurance knowledge helpful

Ability to meet or exceed Performance Competencies
Ability to manage time well, and be organized
Ability to work in a team environment
Strong organizational skills
Knowledge of JURIS a plus
PC literate, including Microsoft Office product
Excellent oral and written communication

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.