Community Manager – Health, Wellness and ...
<p>About the Job<br />
Job Overview<br />
Are you a natural connector with a passion for health and biohacking?<br />
A leading international health and wellness brand is looking for a Community Manager to build and scale a thriving online tribe around their global events.</p>
<p>You will lead the launch and management of a dedicated community platform, engaging members year-round to drive connection, loyalty, and measurable revenue outcomes.</p>
<p>As the face of the brand (UK & US), you’ll shape the community experience, empower VIP members, and align engagement strategies with ticket sales, retreats, and high-end offers.<br />
This is a high-impact role for a purpose-driven professional who thrives in fast-paced, mission-led environments.</p>
<p>Salary<br />
R35,000 – R40,000 per month</p>
<p>Key Responsibilities<br />
Launch and manage the new community platform.<br />
Design and implement a high-converting onboarding experience for new members.<br />
Grow the community to 2,000+ engaged members in the first 90 days using existing databases and partner networks.<br />
Develop and lead an ongoing engagement strategy – including weekly prompts, Q&As, polls, and spotlight content.<br />
Create and manage a VIP sub-community and support conversions to retreats.<br />
Collaborate with marketing and events teams to align community activity with summit cycles and sales targets.<br />
Track and optimise community KPIs: active users, retention rates, contributions, and ticket sale influence.<br />
Facilitate member introductions and foster a genuine sense of belonging and value.<br />
Maintain weekly reporting and contribute to a documented Community Playbook.<br />
Represent the brand with authenticity and energy – becoming a recognised and trusted connector within the wellness space.</p>
<p>Qualifications & Experience<br />
Must Have:<br />
3+ years’ experience building and managing online communities (preferably in the health, wellness, or fitness industry).<br />
High emotional intelligence and a natural ability to connect people.<br />
Strong understanding of community growth, retention, and engagement metrics.<br />
Experience with platforms such as Circle, Mighty Networks, or Geneva.<br />
Excellent written and verbal communication skills.<br />
Proven ability to work independently, meet targets, and drive measurable outcomes.<br />
Familiarity or personal interest in biohacking.<br />
Laptop, reliable internet, and a home-office setup suitable for remote work.<br />
Experience with VIP segmentation and high-ticket upsell funnels.<br />
Understanding of event marketing cycles and community-to-sales pipelines.<br />
Existing network or knowledge of health & wellness influencers.</p>