Consultant - Experience Design (UX/UI)
Deloitte is a leading Canadian-owned professional services firm dedicated to making a positive impact. As a Junior Experience Designer, you will help craft intuitive, human-centered experiences by designing information architecture, conducting user research, and collaborating with multidisciplinary teams to align design solutions with client objectives.
Responsibilities
- Designing and iterating on information architecture, wireframes, prototypes, and user flows using leading tools, working with various client brand design standards and systems
- Conducting user research and usability testing, synthesizing findings to inform design decisions and improve experiences
- Creating experiences for both custom-built solutions and leading SaaS platforms such as SAP, Salesforce, and Microsoft Dynamics
- Leveraging Generative AI to accelerate ideation, create design variations, and enhance user research insights
- Collaborating with multidisciplinary teams—including strategists, developers, and consultants—to align design solutions with client objectives and technical feasibility
- Supporting client workshops and co-creation sessions, translating business needs into actionable design concepts
- Contributing to Deloitte’s consulting engagements, embedding design thinking principles into strategy and delivery
- Participating in the sales cycle, supporting RFP responses, proposals, and bid submissions with compelling design concepts and storytelling
- Advancing Deloitte’s Experience Design practice, contributing to continuous improvement initiatives, knowledge sharing, and building market eminence through thought leadership and community engagement
- Learning and growing through mentorship, design critiques, and exposure to cutting-edge methodologies and technologies
Skills
- 0–3 years of professional work experience in UX, UI, or related design roles
- Foundational design skills in UX/UI, including wireframing, prototyping, and user flows
- Foundational research skills, including persona development and journey mapping to uncover user needs and pain points
- Familiarity with design tools such as Figma
- Comfort with digital whiteboarding tools like Miro to collaborate and co-create in virtual environments
- Interest in emerging technologies, including Generative AI, and how they can enhance design processes
- Understanding of SaaS platforms like SAP, Salesforce, or Microsoft Dynamics, and curiosity about designing for enterprise ecosystems
- Strong collaboration and communication skills, with the ability to work effectively in multidisciplinary teams
- Ability to craft compelling presentations and storytelling, translating complex ideas into clear, engaging narratives for clients and stakeholders
- Analytical thinking and problem-solving abilities, with a focus on user needs and business objectives
- Adaptability and a growth mindset, ready to learn from feedback and contribute to continuous improvement
- Experience with accessibility standards, design systems, or supporting proposals and RFPs
Benefits
- $4,000 per year for mental health support benefits
- $1,300 flexible benefit spending account
- Firm-wide closures known as "Deloitte Days"
- Dedicated days of for learning (known as Development and Innovation Days)
- Flexible work arrangements
- Hybrid work structure
Company Overview