Contracts Generalist

Getinge is a company dedicated to making life-saving technology accessible to more people. The Contracts Generalist role involves providing administrative and operational support to the Contracts Department, including managing customer pricing concerns and maintaining contract documentation.

Responsibilities

• Provide support to all members of the Contracts Team in the completion of required documents to obtain or maintain Group Purchasing Organization (GPO)/Integrated Delivery Network (IDNs)/Local Agreements
• Manages the HMContracts email box
• Attend all Product Development and Redbooth meetings as the Contract Department representative
• Maintain worksheet showing upcoming Adds, Delete, and Changes to items on Contract
• Notify the appropriate Contract Team members when updates/adds/deletions need to be made to item numbers on GPO/IDN/Local contracts
• Review all customer GPO contract activations and either approve or not approve. Notify distributors, if applicable on behalf of the customer
• Communicate with Distributors regarding new or updated GPO/IDN/ Local Agreements with the contract number and terms
• Building, updating, and auditing of unique Price Level tables in Great Plains as required for GPO/IDN/Local Agreements. Send to IT to load into Great Plains
• Manages the GPO/IDN/Local Agreements in CAPS a Healthmark created application to manage fee reports, and Salesforce (CRM) to include contact names, telephone numbers, email addresses and other relative information
• Receive and process all Rebate/Chargeback Requests received from Distributors for Contracted products and verify information, enter in Great Plains and send it to the Accounts Receivable Dept to process
• Work collaboratively with Customer Service, Accounts Receivable, and the Collections Departments should a customer experience a pricing discrepancy on items that are on a GPO/IDN/Local contract
• Audit of Price Lists, Product Brochures, and Mailers as required by Marketing
• Develop and maintain Standard Operation Procedures (SOPs) for the Contract Dept
• Maintain the Sales Velocity (SV) listing for all contracted items

Skills

• Bachelor's degree or equivalent experience
• Ability to read and understand written and verbal job instructions and procedures
• Excellent oral and written communication skills
• Good conference call/meeting technique
• Type 50 WPM
• Organization skills and attention to detail
• Critical thinking skills
• Highly proficient in Microsoft Office Suite and Outlook
• Ability to multi-task effectively
• Analytical Person
• Uses Computer, Printer, Copier, Fax Machine, Scanner
• Previous Customer Service experience preferred

Benefits

• Health, Dental, Vision and Travel insurance benefits
• Registered Pension Plan with company match
• Paid Time Off
• Wellness initiative & Health Assistance Resources
• Life Insurance
• Short and Long Term Disability Benefits
• Hybrid Work Arrangements (where applicable)
• Parental and Caregiver Leave
• Tuition Reimbursement

Company Overview

Company H1B Sponsorship