Curriculum Production Specialist

Job Description- Curriculum Production Specialist 

 Division / Department:  Learner Experience Center of Excellence / Curriculum 

Reports to (position):  Curriculum Operations Manager 

Leadership Level:  Individual Contributor 

Supervisory Responsibility: This position does not supervise the work of others 

Location:  Telecommute 

Employment Type:  Full-time, Exempt  

Work Conditions:  Office Environment (Remote) 

Travel:  None 

Telecommute: Yes 

Minimum Educational Required: Bachelor’s degree 

Years of Experience: 2+ years of relevant experience, or a combination of related experience and education 

Position Summary: 

Members of the Curriculum Department work together to create and maintain a library of high-quality content delivered via online platforms. The Curriculum Production Specialist is primarily responsible for publishing course content in the company’s Learning Management System (LMS) and Content Management System (CMS), formatting the material for visual appeal, and testing functionality. 

Essential Functions / Job Responsibilities: 

Builds online courseware in the company’s LMS according to specifications outlined in project documents, such as text-based storyboards (primarily from Microsoft Word), course exports, exam banks, and other digital assets 

Configures courseware in the company's CMS to maintain an up-to-date eLearning catalog in alignment with the current product strategy. 

Performs quality reviews of courseware ensuring functionality and development requirements are met, identifying, and addressing issues in collaboration with other curriculum team members 

Reviews work performed by contractors, correcting issues discovered during the review, to ensure quality standards are met 

Identifies LMS bugs and enhancement opportunities working with IT and department management to prioritize technical requests, tests code to be pushed to the LMS, and trains curriculum team members on LMS functionality.  

Updates course content (e.g., fixing broken links, typos, text updates, etc.) within the LMS based on team and student feedback 

Supports administrative functions related to offering and maintaining content through the LMS, such as course prints, exam downloads, etc.  

Minimum Requirements: 

Excellent oral and written communication skills 

Meticulous attention to detail 

Commitment to producing quality product 

Deadline conscious 

Technical Skills Required: 

Comfortable with Learning Management Systems (LMS) 

Proficiency with M365 suite of products (Word, Excel, etc.)  

Proficiency with WYSIWYG editors/interfaces  

Experience with web technologies such as HTML, CSS, and JavaScript 

Comfortable with project management software  

Supervisory Responsibility:

This position does not supervise the work of others. 

Physical Requirements: 

The physical demands of this position are representative of those that must be met by an employee to successfully perform essential functions of this job. The position may require the incumbent to regularly talk and hear and the employee may be required to stand, walk, reach, remain stationary for long periods of time, and use office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Internal and External Interaction: 

This position interacts with peers both in and out of department and their immediate manager on a regular basis. They may interact with managers in other departments.