Customer Experience Specialist

Remote, USA
Posted Jun 14, 2026
Full-time

Join Panoptyc, a revolutionary loss prevention company, in our mission to transform retail security using cutting-edge visual AI and manual review technologies. As a fully remote and rapidly growing team, we're seeking a highly skilled Customer Experience Specialist to deliver exceptional support to our customers and internal teams.

At Panoptyc, we're committed to making a significant impact in the retail industry, with our solutions already being used in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our technology is helping to detect theft and prevent loss. As a key member of our team, you'll play a vital role in ensuring our customers receive the best possible experience, driving customer satisfaction and loyalty.

About the Role

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