Customer Service Associate (Remote in Kentucky)
Overview:** Chewy, America's #1 pet pharmacy, is seeking a Customer Service Associate to join our amazing team! As a remote employee, you will be part of a team that is dedicated to delivering an exceptional, memorable, and reliable experience for pet parents, every time. **Responsibilities:**
Engage directly with pharmacy customers who contact Chewy for a variety of topics, primarily via... inbound calls and other communication platforms
Research and problem-solve to determine appropriate solutions for the customer and follow up as needed to resolve issues
Go above and beyond to "wow" our customers, thinking critically to help our customers and provide solutions while adhering to high safety and regulatory standards
*Qualifications:**
1-2 years working in a customer-focused environment
Excellent communication skills
Ability to multi-task and think critically
Flexibility to shift schedule and work overtime as needed
Must be able to pass background check for KY Rx Tech license
Commitment to being your best! **Benefits:**
Competitive pay and benefits
Culture of belonging, where you will feel valued for your skills and contributions, and be recognized for your commitment and hard work
Empowerment to build, grow, and unleash your full potential
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