Data Importation Analyst

Execute client data migrations from files (ranging from simple to highly complex) into our SaaS platform, ensuring seamless and accurate transfers;

Provide support to both employees and clients, resolving data import-related issues and ensuring a smooth onboarding experience;

Identify, document, and report bugs in the internal Import Tool. Track progress and collaborate with the team until issues are fully resolved;

Develop innovative solutions, including script automation; to continuously enhance operational efficiency, customer satisfaction, and team productivity;

Uphold the highest standards of data security and confidentiality by rigorously applying established policies and best practices;

Collaborate closely with team members, assisting in complex problem-solving, process documentation, and technical support as needed;

Test and validate newly developed solutions, offering constructive feedback and proactively seeking opportunities for process improvement.

Qualifications:
Proficiency in English (advanced written and spoken), as you will work in an international team environment;

Solid experience in data-centric roles requiring strong technical skills;

Proven track record in both technical and non-technical customer interactions;

Advanced knowledge of Excel and SQL;

Understanding of programming logic, ideally with languages like Python or R;

Strong analytical thinking and problem-solving abilities;

Demonstrated ownership, strong time management skills, and a clear sense of urgency;

Excellent organizational skills.

Nice to Have:
Degree or ongoing studies in IT-related fields (Data Processing, Software Engineering, etc.).

Experience in a SaaS company, especially in a fast-paced environment.

Other information
Working hours are from Monday to Friday, from 9am to 6pm;

We have compensatory time off (Banco de Horas);

Food/Market Voucher with iFood card;

Medical, Dental, and Group Life Insurance;

Pet Plan;

StarBem, for mental health and well-being;

iFeel app, for emotional comfort;

Wellhub for you and up to 3 people!

Birthday and company anniversary Day Off;

Daycare Assistance;

Partnership Club, with discounts ranging from teaching institutions, such as colleges and language learning services;

Referral Program offers up to R$600 per person who stays with us for more than 6 months;

Leave of Absence/Time-off: in the event of the passing of loved ones, we offer 10 days off; if your pet passes away, we offer 2 days. Got married? 7 days of rest! Did the baby arrive? We offer 30 days for Dads and 6 months for Moms;

Workplace Location:
Hybrid model (RJ): If you live in RJ and the metropolitan region, you will work a few days in our office in Santo Cristo/RJ and from home (to be aligned with your leadership).

Hybrid model (CWB): If you live in Curitiba and the metropolitan region, you will work a few days in our office in the center of Curitiba and from home (to be aligned with your leadership).

Remote model: you will work 100% from home, but you will also be welcome in our offices in Curitiba and Rio de Janeiro.

We provide feedback at all stages!