Director of Commercial

Benefits:

Medical, Dental, & Vision Benefit Offerings

401(k) matching

Opportunity for advancement

Training & development

Join Our National Team as the Director of Commercial!

Are you looking to leverage your expertise to grow a role that offers varied and challenging work? Our company, a leading parent organization that owns and operates 340+ franchise locations across North America, seeks a Director of Commercial.

In this role, you will be responsible for identifying, managing, and maximizing the impact of our commercial restoration partnerships to increase leads and sales opportunities for the Network. These efforts include mitigation, commercial and other institutional business channels, all while coordinating the efforts by the Paul Davis local salesforce. 

Position: Director of Commercial
Reports to: Vice President Commercial Operations
Location:  Fully Remote
Salary Range:  $140,000 - $150,000 annually

ESSENTIAL RESPONSIBILITIES:

Responsible for Commercial sales and revenue generation i. 

Responsible for driving overall national account sales through signed Master Services Agreements (MSAs) for assigned segment, and or geographical territory. Build and secure new commercial accounts, referrals, and build relationships with key decision makers through leads, cold calling, and sales presentations, and expand our market share and revenue percentages.

Responsible for developing business relationships and all commercial opportunities with multi-unit housing, healthcare, senior living, hospitality, retail, commercial brokers/carriers, and government 

Develop expertise as a trusted industry expert. Attend conferences and events, representing Paul Davis Restoration.

Negotiate and complete Sourcing Events (RFIs, RFPs), MSAs 

Develop and deliver sales proposals/presentations professionally and effectively by:
making regular sales calls to develop relationships and follow up on leads

acting to close opportunities and finalize agreements

meeting established sales quotas, revenue, and growth goals

 Responsible for account management, which includes dispute resolution, problem avoidance, and compliance with service level agreements 

Key point of contact and account management support for assigned accounts

Work with the Commercial Operations Development team to facilitate service opportunities

Understands the services and products offered by Paul Davis Restoration

Assists in marketing initiatives and communicates regularly with the VP/EVP of Business Development

Manage complex contract negotiation and work with legal counsel as required

KNOWLEDGE, SKILLS, & ABILITIES: 

Able to develop an understanding of Paul Davis systems 

Obtains necessary industry trade certifications

Able to communicate effectively with drawings and charts

Experience in the insurance, property management, and/or restoration fields

Existing contacts within one or more of our core target areas

Specialized knowledge or certifications within the property and casualty industry and/or fields of mitigation, restoration, or construction

Knowledge of Microsoft Office applications (Outlook, Word, Excel, PowerPoint, MS Teams, Adobe, etc.)

Ability to analyze, diffuse, and solve problem situations

Knowledge of cost analysis techniques

Ability to make decisions and evaluate judgments

Customer service skills and presentation skills. Must be comfortable presenting live to all audiences.

Excellent sales and communication skills (oral, verbal, and written) 

Priority management skills

High level of organizational skills

Ability to learn and operate our primary operating systems:  CRM,  ADP,  SharePoint, OneDrive

Ability to create, write, proofread, and review documents 

Ability to answer and communicate with customers, staff, and executives over the phone, in person, and in written form 

Ability to work independently 

Maintain a high level of confidentiality 

Ability to plan and coordinate meetings

Ability to follow our Paul Davis Values, Vision, Mission, and 10 Serving Basics

REQUIRED EDUCATION: 

College degree or equivalent 

Industry experience in supplying to or working with multi-family, property management, commercial real estate, hospitality, senior living, healthcare, and/or government.

Three plus years of experience at a senior level 

PREFERRED EXPERIENCE

Restoration and/or insurance carrier/industry experience a plus

MBA or sales training preferred

PHYSICAL REQUIREMENTS

Must be able to stay in a stationary position up to 100% of the time 

The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.

Must be able to observe and perceive information on a computer and documents 

Must be able to communicate and converse with customers over the phone 

Occasionally will lift up to 10lbs

Ability to safely operate a passenger vehicle  

WORK ENVIRONMENT
The employee will be working remotely in their home office and will be exposed to normal conditions of air conditioning and heat.  Most work will be conducted over email, video conferencing, and telephone.  Employees must have access to a stable internet connection when working outside of the office.  Employees must use provided VPN technology to securely connect remotely. The successful person must be productive with minimal supervision.

TRAVEL
This position may require up to 50% travel for vendor sites, business visits, trade shows, as well as team meetings and training. 

REASONABLE ACCOMMODATION FOR DISABILITY 
Any applicant or employee who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.
 
The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer.
 
DISCLAIMER 
Paul Davis Restoration is an equal opportunity employer.  Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
 
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
 

Make an impact now: Paul Davis is proud of our 60-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee, and client-focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients through our dedicated work! WE ARE PAUL DAVIS!

This is a remote position.