Engineering Manager (Infrastructure / DevOps)

Overview:
SOFTSWISS is looking for an Engineering Manager to lead a service-oriented infrastructure team (Systems Engineers / DevOps) responsible for the reliability, scalability, and efficiency of the company’s infrastructure.

Purpose of the role:
This role combines strong people management with technical leadership. You will drive team development, improve engineering processes, and contribute to architectural decisions in a high-load, distributed environment.

Key responsibilities:
People Management Lead and manage a team of DevOps and Systems Engineers Manage Tech/Team Leads (4–6 reports)

Hire, onboard, develop, and retain engineers

Conduct performance reviews and support career growth

Build a strong engineering culture with high ownership

Handle team dynamics, motivation, and conflict resolution

Delivery & Process Own and prioritize the infrastructure backlog and roadmap

Ensure timely and high-quality delivery of infrastructure initiatives

Improve engineering and operational processes (CI/CD, release flow, change management)

Collaborate with product and engineering teams

Manage team capacity and workload distribution

Contribute to architecture decisions and ensure high-quality implementation

Drive infrastructure evolution focusing on scalability, reliability, and performance

Promote best practices (IaC, GitOps, observability)

Maintain a high technical bar across the team

Mentor and develop Tech Leads and Senior Engineers Reliability & Operations

Own incident management processes and postmortems Improve monitoring, alerting, and observability

Increase system resilience and fault tolerance

Cost & Efficiency Optimize infrastructure costs

Ensure efficient resource utilization

Tech Stack

Container orchestration: Kubernetes Infrastructure as Code: Terraform, Pulumi Cloud: Oracle Cloud Infrastructure, Cloudflare Databases: PostgreSQL, ClickHouse, MongoDB, Redis Messaging: Kafka Observability: Prometheus, VictoriaMetrics, Grafana, ELK CI/CD: GitLab CI Security: HashiCorp Vault Configuration Management: SaltStack
Required Experience:
Management Experience: Managing engineering teams through Tech/Team Leads (4–6 reports)

Proven experience in hiring, evaluating, and developing engineers

Strong stakeholder management and prioritization skills

Experience driving delivery and execution

Technical Background in DevOps / Infrastructure Engineering

5+ years of experience in infrastructure teams, including at least 3 years in a managerial role

Solid understanding of distributed and high-load systems

Hands-on experience with Kubernetes and cloud infrastructure

Experience with Infrastructure as Code (Terraform or similar)

Understanding of observability and incident management practices

Modern Engineering Practices Experience with AI tools (e.g., Claude Code, Codex, etc.)

Active usage of AI in engineering and management workflows (automation, analysis, productivity improvement)

Communication English level: B1+ or higher

Process & Thinking Experience building and improving engineering processes

Strong systems thinking and decision-making under uncertainty

Ability to balance technical depth with management responsibilities (~20/80)

Nice to have:
Experience with multi-cloud or hybrid infrastructure

Background in high-load product environments

Our Benefits:
Full-time remote work opportunities and flexible working hours

Private insurance

Additional 1 Day Off per calendar year

Sports program compensation

Comprehensive Mental Health Programme

Free online English lessons with a native speaker

Generous referral program

Training, internal workshops, and participation in international professional conferences and corporate events.