Enrollment Assistant (Data & Operations Support)

This is a remote position.

**PLEASE CAREFULLY READ ALL THE DETAILS BEFORE APPLYING***

Job Title: Enrollment Assistant (Data & Operations Support)

Work Type: 

Remote/WFH

Full-time 

Working Hours: TBD (Usually US Hours/Night shift)

Start Date: TBD

JOB OVERVIEW:

The Enrollment Assistant supports the Enrollment and Applications teams by ensuring student records, documentation, and tracking systems are accurate, complete, and up to date. This role plays a critical part in maintaining data integrity, supporting enrollment processes, and providing reliable reporting to leadership.

This position requires strong attention to detail, organization, and the ability to manage multiple systems in a fast-paced, performance-driven environment.

JOB ROLE & RESPONSIBILITIES: 

Key Responsibilities:

1. Student Records & Documentation Management

Retrieve and organize student-related email communications

Upload and attach all relevant emails and documentation into student files Ensure all required documents are complete and properly stored

Maintain accuracy and compliance in all student records

2. Enrollment Tracking & Spreadsheet Management

Maintain and update enrollment tracking spreadsheets daily

Accurately log completed tasks and check off required actions

Ensure all tracking fields are updated in real-time or within required timelines

Monitor for missing or incomplete data and resolve discrepancies

3. Metrics Tracking & Reporting

Track daily, weekly, and monthly enrollment and application metrics

Generate accurate reports for leadership review

Identify trends, gaps, and inconsistencies in data

Ensure all reporting aligns with current KPIs and team goals

4. Database & System Accuracy (Salesforce/EdCloud)

Review student records within CRM systems for accuracy and completeness

Update statuses as directed and ensure proper workflow alignment

Identify missing data, incorrect statuses, or documentation gaps

Support the team in maintaining clean and accurate system records

5. Spreadsheet Creation & Process Support

Create and maintain tracking spreadsheets based on operational needs

Implement new tracking metrics as directed by leadership

 Improve existing tracking tools for efficiency and usability

Ensure all tools are structured, clear, and scalable

6. Meeting Preparation & Team Support

Compile reports, email summaries, and key data for meetings

Attend meetings when needed to provide accurate information

Document action items and assist with follow-up tasks

Support Enrollment Specialists with data and documentation needs

7. Communication & Coordination

Maintain clear and professional communication with team members and leadership

Provide timely updates on completed tasks and outstanding items

Collaborate with Enrollment and Applications teams to ensure alignment

JOB REQUIREMENTS:

Qualifications:

1–3 years of experience in administrative, enrollment, or data support roles

Strong proficiency in Excel or Google Sheets (tracking, formulas, organization)

Experience with CRM systems (Salesforce, EdCloud, or similar preferred)

Strong attention to detail and accuracy in data entry and reporting

Ability to multitask and meet deadlines in a fast-paced environment

Strong organizational and problem-solving skills

Excellent communication skills

Core Competencies

Detail-Oriented: Ensures accuracy in all student records and tracking

Accountable: Takes ownership of tasks and follows through consistently

Analytical: Identifies data gaps and inconsistencies

Proactive: Anticipates needs and supports team efficiency

System-Focused: Understands importance of accurate CRM and tracking usage

Confidentiality: Handles sensitive student information with integrity

Performance Expectations (KPIs)

100% accuracy in student file documentation and uploads

Timely completion of all tracking updates (same-day or within SLA)

Accurate and consistent reporting delivery

Identification and correction of data discrepancies

Successful implementation of new tracking processes

Work Environment

Fast-paced, performance-driven team

High accountability with strong leadership support

Collaborative environment focused on student success and continuous improvement

Why This Role Matters

The Enrollment Assistant ensures that every student record is complete, every process is tracked, and every data point is reliable. This role directly supports enrollment success by keeping systems organized, accurate, and aligned—helping ensure no student falls through the cracks.

Why Work with Gabtech Global, LLC?

At Gabtech Global, we are committed to supporting our consultants and creating an environment where people can grow and succeed.

We uphold our core values:

EXTRA MILE: We do more than what’s expected of us.

RELIABLE: We do what we say we’ll do. No follow-ups are needed.

TEAM PLAYER: We collaborate with each other to achieve our goals.

GENUINE CARE: We do what we do because we want to, not because we have to.

HUNGRY TO LEARN: We strive to be better every day.