**Experienced Customer Service Representative - Outdoor Rental Operations**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy working outdoors? If so, we invite you to join arenaflex, a leading enterprise in the transportation industry, as an Experienced Customer Service Representative - Outdoor Rental Operations.

**About arenaflex**

arenaflex is a dynamic and innovative company that's shaping the future of transportation. With a team of 25,000 driven professionals, we're committed to providing customer-focused solutions that make a positive difference in the lives of our colleagues, customers, and communities. Our culture is performance-driven, and we encourage and support each other to be at our best through leadership, training, tools, and rewards.

**Job Summary**

As an Experienced Customer Service Representative - Outdoor Rental Operations, you'll play a critical role in assisting customers at our airport lots, providing exceptional service, and ensuring a seamless rental or return experience. This is an exciting opportunity to grow your career, develop your skills, and work in a fast-paced environment with a high-energy team.

**Key Responsibilities**

* Assist customers in different parts of the rental or return process on our airport lots
* Check cars, enter information in a handheld device, process rentals of loyalty customers, assist customers at exit gates, or check-in cars at return
* Provide excellent customer service, resolving issues and answering questions in a professional and courteous manner
* Work outdoors in various weather conditions, standing, walking, or moving throughout the rental lot and entering/exiting vehicles for prolonged periods
* Drive a variety of vehicles, ensuring safe and efficient transportation of customers and equipment
* Maintain accurate records, complete paperwork, and perform other administrative tasks as required
* Collaborate with colleagues to achieve team goals and objectives, promoting a positive and supportive work environment

**Perks and Benefits**

* Competitive hourly wage ($14.00/hour) with opportunities for bi-weekly or weekly pay (New York and Puerto Rico)
* On-the-job training to develop your skills and knowledge
* Paid time off, medical, dental, and other insurance, and flexible spending account opportunities
* Retirement benefits (401k) and employee discounts on car rentals and purchases
* Opportunities for career growth and professional development in a dynamic and innovative company

**Requirements**

* Valid Driver's License
* Basic computer skills (typing, data entry)
* Effective verbal communication skills
* Willingness to work outdoors in various weather conditions
* Flexibility to work all shifts, including evenings, weekends, and holidays
* Ability to type, sit, stand, walk, or move throughout the rental lot and enter/exit vehicles for prolonged periods
* Must be 18 years of age and legally authorized to work in the United States

**Preferred Qualifications**

* 6 months of retail customer service experience in a fast-paced environment
* Previous experience working in an outdoor or customer-facing role
* Basic knowledge of transportation or customer service principles

**Why Join arenaflex?**

* Be part of a dynamic and innovative company that's shaping the future of transportation
* Develop your skills and knowledge through on-the-job training and professional development opportunities
* Work in a fast-paced environment with a high-energy team that's passionate about delivering exceptional customer experiences
* Enjoy a competitive compensation package, including paid time off, medical, dental, and other insurance, and flexible spending account opportunities
* Take advantage of opportunities for career growth and advancement in a company that values its employees and promotes from within

**How to Apply**

If you're a motivated and customer-focused individual with a passion for delivering exceptional experiences, we invite you to submit your application today. Join our team and be part of a dynamic and innovative company that's shaping the future of transportation.

**Equal Opportunity Employer**

arenaflex is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by applicable law.

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