**Experienced Data Entry and Claims Specialist – Transforming arenaflex's Customer Experience**

At arenaflex, we're dedicated to revolutionizing the way we interact with our customers, and we're looking for a skilled Data Entry and Claims Specialist to join our team. As a key player in our customer service department, you'll be responsible for ensuring seamless and efficient processing of claims, while maintaining the highest level of accuracy and attention to detail.

**About arenaflex**

arenaflex is a dynamic and innovative organization that's passionate about delivering exceptional customer experiences. Our team is comprised of talented individuals who share a common goal: to make a meaningful impact on our customers' lives. With a strong commitment to excellence, we're constantly striving to improve our processes, products, and services to meet the evolving needs of our customers.

**Job Summary**

As an Experienced Data Entry and Claims Specialist at arenaflex, you'll play a critical role in supporting our change management initiatives, promoting departmental and enterprise-wide excellence, and delivering exceptional customer experiences. Your primary responsibilities will include:

Key Responsibilities

• Supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
• Meets or exceeds departmental quality and service standards.
• Delivers routine work independently, in accordance with established procedures and guidelines, in a timely manner and meets deadlines appropriately.
• Makes routine & non-routine decisions, applying limited but increasingly more discretion within role except for matters of significance which affect the business as a whole or a significant part of it, in accordance with established procedures & guidelines.
• Determines eligibility and confirms effective dates for benefit elections based on contractual guidelines.
• Leverages critical thinking and problem-solving skills to create and modify member level records across multiple products, applications, platforms.
• Maintains accurate member records by verifying dates, names, salary figures, and other information provided by groups.
• Applies policy provisions for effective dates, evidence of insurability and other pertinent information to determine necessary changes.
• Considerate of what the customer will experience in all actions. Recognizes what needs to be done to meet customer needs and demonstrates flexibility and responsiveness on system work independently.

**Qualifications**

Education and Experience

* High School or GED (Minimum Required)
* No prior experience required

Other Skills and Abilities

* Ability to perform repetitive tasks while maintaining speed of work, accuracy and attention to detail without loss to productivity.
* Ability to perform under stress in cases of emergency, critical or hazardous situations.
* Ability to work with others in a team environment.
* Demonstrates ability to work in a fast-paced environment.
* Demonstrates interpersonal skills with a collaborative style.
* Demonstrates organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
* Demonstrates solid relationship management skills with internal and/or clients (e.g. management, peers, colleagues, customers, etc.).
* Demonstrates the ability to use sound judgment and discretion regarding confidential information.
* Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
* Successfully completes regulatory and job training requirements.

**Skills and Competencies Required for Success**

* Excellent communication and interpersonal skills
* Strong analytical and problem-solving skills
* Ability to work in a fast-paced environment with multiple priorities
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
* Strong attention to detail and accuracy
* Ability to work independently and as part of a team
* Strong organizational and time management skills
* Ability to maintain confidentiality and handle sensitive information

**Career Growth Opportunities and Learning Benefits**

At arenaflex, we're committed to helping our employees grow and develop their skills. As a Data Entry and Claims Specialist, you'll have access to:

* Ongoing training and development opportunities
* Mentorship and coaching from experienced colleagues
* Opportunities for career advancement and professional growth
* A dynamic and supportive work environment that encourages collaboration and innovation

**Work Environment and Company Culture**

arenaflex is a dynamic and innovative organization that values diversity, equity, and inclusion. Our team is comprised of talented individuals who share a common goal: to make a meaningful impact on our customers' lives. We're committed to creating a work environment that's inclusive, supportive, and empowering.

**Compensation, Perks, and Benefits**

arenaflex offers a competitive compensation package that includes:

* Competitive salary and benefits
* Opportunities for career advancement and professional growth
* A dynamic and supportive work environment that encourages collaboration and innovation
* Ongoing training and development opportunities
* A comprehensive benefits package that includes health, dental, and vision insurance, as well as a 401(k) retirement plan

**How to Apply**

If you're a motivated and detail-oriented individual who's passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to . We can't wait to hear from you!

**Confidentiality**

All applications will be kept confidential according to EEO guidelines.

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