**Experienced Strategic Customer Representative – Mission Critical Data Center Solutions**
Are you a seasoned sales professional with a passion for building strong relationships and driving revenue growth? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we invite you to join arenaflex, a leading provider of equipment rental solutions, as an Experienced Strategic Customer Representative – Mission Critical Data Center Solutions.
At arenaflex, we pride ourselves on being the customer's first choice in the equipment rental industry. With a vast fleet of top-notch equipment and a team of knowledgeable and friendly staff, we aim to be the only call needed to outfit a job site with the proper equipment. Our employees are our greatest asset, and we invest heavily in their growth and development, offering competitive benefits and extensive on-the-job training.
As a Strategic Customer Representative, you will play a critical role in increasing market share with contractors and end-users in the preconstruction Data Center space. You will develop and strengthen customer relationships, increase product awareness, and present our solution-based capabilities to key stakeholders in the data center space. This position requires a unique blend of sales, marketing, and technical expertise, as well as exceptional communication and interpersonal skills.
**Key Responsibilities:**
* Coordinate sales calls with local, regional, and/or national sellers on customers that perform data center construction
* Develop, maintain, and strengthen internal relationships with the local Outside Sales Reps and Branch Managers
* Build and maintain strong relationships with key stakeholders in the data center space, including engineers and decision makers
* Create and deliver compelling presentations to showcase products and services relevant to data center construction
* Stay informed about industry trends, competitor offerings, and client needs within the data center sector to tailor sales strategies accordingly
* Identify and pursue new sales opportunities by networking, attending industry events, and leveraging existing contacts
* Prepare customized proposals and pricing models based on customer requirements, ensuring alignment with company standards
* Negotiate contracts and agreements with customers, aiming for mutually beneficial terms while ensuring profitability for the company
* Provide ongoing support to customers to address any issues, ensuring satisfaction and fostering long-term relationships
* Follow up with clients after the sale to gather feedback, assist with implementation, and identify future sales opportunities
* Work closely with internal engineering, marketing, and support teams to ensure product offerings meet customer needs and expectations
* Meet or exceed sales targets, maintaining accurate records of sales activities and client interactions in the company's CRM system
* Educate clients about product features, benefits, and best practices, helping them optimize their data center operations
* Travel regionally to meet customers, attend trade shows, and explore potential new markets or partnerships
* Develop relationships with targeted Strategic Customers within their assigned territory, with the goal of becoming the "first call" with these customers
* Attend national and regional trade shows as necessary
* Review, design, and update as necessary customer programs (rebates, rates, quick pays, portals, etc.)
* Work with sales and leadership teams to present agreements to customers
* Keep appropriate business leaders (RMs, VPs, etc.) apprised of activities, progress, or issues with strategic customers
* Perform other duties as assigned by the manager
* Support the overall strategy of the company and the Power & HVAC line of business
* Increase revenue and return on investment on specific and assigned product lines and market segments
* Assist team with in-depth product specification training for all team members
* Actively engage and keep the team involved in tradeshows and associations
* Manage specific projects on an as-needed basis to drive revenue and maximize return on investment
**Requirements:**
* College degree or equivalent work experience plus 6-8+ years in Outside Sales or Sales Management role
* Documented successful territory management showing consistent revenue growth
* Comfortable cold calling on new accounts
* Basic Microsoft Office skills
* Comfortable calling on jobsites and corporate office
* Ability to incorporate the Specialty Businesses into their presentations and product offerings
* Product training to be provided by the various arenaflex experts, by division
* Work remotely from home or from the local arenaflex PC's, so no relocation required
* 60% to 75% travel
* Salesforce experience preferred but not required
**Physical Demands:**
* Must be able to bend, squat, crouch, and/or reach and lift up to 25 pounds or more, as required by the job
* Some arenaflex jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions, including rain, wind, or excessive temperatures, and/or night and weekend work
* All duties must be performed according to arenaflex's safety policies and guidelines
* Reasonable accommodations may be made to comply with ADA/ADAAA
**Benefits:**
* Competitive base pay range: $19.86 - 29.12
* Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience
* Comprehensive benefits package, including health, dental, and vision plans, 401(k), volunteer time off, short-term and long-term disability, accident, life, and travel insurance, as well as flexible spending, tuition reimbursement, college savings, EAP, and length of service awards
* Eligibility for benefits on the first of the month following 30 days from your start date
* Time off from work, subject to arenaflex's policies, including:
+ Twelve to twenty-five vacation days depending on years of service
+ Five sick days
+ Six paid holidays
+ Two paid half-day holidays
+ Two floating holidays
+ One inclusion day
+ One volunteer day (unless specified in a collective bargaining agreement)
**Why Join arenaflex?**
* Arenaflex is a leading provider of equipment rental solutions, with a reputation for excellence and a commitment to customer satisfaction
* We offer a dynamic and supportive work environment, with opportunities for growth and development
* Our employees are our greatest asset, and we invest heavily in their growth and development
* We are an equal opportunity employer, committed to diversity and inclusion
**How to Apply:**
If you are a motivated and results-driven sales professional with a passion for building strong relationships and driving revenue growth, we invite you to apply for this exciting opportunity. Please visit our website at to learn more about our company and our available positions.
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