Fraud Specialist, French Market

We’re seeking a seasoned Fraud Investigator to help us support our claims advocates in their day-to-day work.
You’ll utilise cutting-edge tools for fraud detection and investigation, while working with our Data Science team on creating processes and fraud deterrence tools. 

In this role you'll

• Handle suspicious claims from end to end

  Support other teams like Underwriting and Compliance with fraud investigations Establish and maintain a professional working relationship with Lemonade Integral Staff

  Assist in the reporting, analysis, and investigation of policies suspected of fraud related to claims and underwriting

  Attend and provide essential fraud awareness trainings

  Prepare and submit initial and follow-up reports detailing all findings and actions taken on suspicious claims

• 5+ years of investigative claims experience, with a track record for being extremely customer-focused 

  High proficiency in reading, writing and speaking French

  Proven experience working with fraud investigations

  Experience working on fraud investigation for property claims,a big plus 

  Insurance Investigators certification, a plus 

  Ability to analyse data, plan case strategy, prepare case reports, and partner with Claims team members to prove or rule out suspect factors on property losses 

  Tech savvy and comfortable with advanced investigative tools

  Able to create and implement investigative processes

  Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture.