General Virtual Assistant (Work From Home) – For Pooling

This is a remote position.

About Us

VirtuallyinCredible is a people-focused company that started with one Virtual Assistant and has grown to over a thousand home-based VAs. We are committed to providing excellent service to our clients while creating a supportive and growth-oriented environment for our team members.

We are currently looking for a General Virtual Assistant who will help deliver outstanding customer support and contribute to our continued success.

Responsibilities

Provide customer support and manage client communications

Handle calls and email inquiries

Perform administrative tasks such as A/R, A/P, work order processing, notices, compliance, lease renewals, document preparation, and email management

Assist with marketing and social media management

Follow client-specific Standard Operating Procedures (SOPs)

Stay updated on changes to SOPs and company guidelines

Represent VirtuallyinCredible’s core values in all interactions

Provide data, updates, and reports to the leadership team as needed

Perform additional tasks as required

Requirements

Qualifications

Fluent in written and spoken English

Good American accent

Willing to undergo background checking

Quiet and professional home office setup

Willing to work the graveyard shift

Fast and reliable internet connection (minimum 10 Mbps) with backup

Dependable electricity with power backup

Computer Requirements: Operating System: Windows 10 or higher, macOS (Ventura, Sonoma, Sequoia, Tahoe)
Processor: Intel Core i5 8th generation or higher, AMD Ryzen 5 or higher , or an equivalent processor
RAM: 8 GB to 16 GB or higher