Guest Experience Specialist / Content Creator

Guest Experience Specialist + Content Creator

The Tox Palm Beach is more than a treatment—it’s a lifestyle. Known for our proprietary technique and sculpting results, we’ve become the go-to for celebrities, influencers, and high-profile clients seeking an elevated wellness experience that delivers.

We’re looking for a polished, service-minded individual who can own the front-of-house experience while capturing in-the-moment content that reflects the beauty, energy, and brand standards of The Tox Palm Beach. This is a hybrid role for someone who’s equal parts hospitality pro and creative eye — someone who can greet a client with warmth, film a quick story, manage booking flow, and contribute to the energy that defines our space.

WHAT YOU’LL DO
• Welcome clients with professionalism, warmth, and energy as the face of The Tox Palm Beach
• Manage client scheduling, check-in/out, phone support, and day-to-day front desk operations
• Film and photograph content (with client consent) in alignment with studio marketing goals
• Use mobile-friendly editing tools to create short-form, brand-aligned content for consistent submission to the corporate marketing team
• Maintain studio flow, assist with product recommendations, and support retail presentation
• Assist with influencer appointments, VIP visits, and promotional activations
• Ensure the studio environment remains clean, calm, and aligned with brand standards

WHO YOU ARE
• Client-Focused & Polished – You bring professionalism, warmth, and care to every guest interaction.
• Organized with Operator Energy – You manage tasks and time with ease, helping the studio flow beautifully day to day.
• Content-Aware & Scroll-Savvy – You understand what clean, on-brand content looks like — and how to capture it efficiently.
• Passionate About Wellness – You’re genuinely interested in lymphatic health, detox, and the wellness space we operate in.
• Calm, Focused & Elevated – You stay composed under pressure and maintain a high standard in every detail.

REQUIREMENTS
• Spa or Salon front desk scheduling experience is required
• Mindbody CRM system experience is preferred.
• Experience with content creation apps is required
• Ability to thrive in a fast-paced, high-energy environment.
• Strong organizational skills and attention to detail.
• Proficiency in basic apple software
• Flexible schedule, including weekends as needed.

WHAT YOU GET
• Competitive Pay + Tips – With premium services and high-end clientele, the earning potential is strong.
• Employee Perks – Enjoy exclusive discounts, additional corporate incentives, family perks, retail perks, and opportunities for continued education.
• Career Growth – As The Tox Palm Beach grows, so do the opportunities for advancement within our brand.
• An Elite Team – Work alongside top-tier professionals who set the standard for excellence in the industry.

ADDITIONAL DETAILS

• Job Type: Part-time + Full-time positions available

• Pay: Negotiable based on experience

• Work Location: In-person at The Tox Palm Beach, with potential opportunities across multiple locations.

• Schedule: flexible availability including weekends and events.

Benefits:
• Employee discount
• Flexible schedule
• Opportunities for advancement
• Paid time off
• Referral program

Schedule:
• Monday to Friday
• Weekends as needed

Supplemental Pay:
• Bonus opportunities
• Commission pay
• Tips

This job description is not intended to be a comprehensive list of all responsibilities. Duties may evolve over time, and additional tasks may be assigned as needed. This role is at-will employment, meaning either The Tox or the employee may terminate the employment relationship at any time, with or without cause or notice.

APPLY NOW – If you get a call, consider it your exclusive invitation to join an elite team and rise to new levels in your career.

This is more than a job. It’s your next step in greatness.

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Benefits:
• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person

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