Healthcare Account Manager

Client relationships are our top priority. We are looking for a dedicated and client-focused account manager to maintain client accounts and serve as our main point of contact. We expect the individual in this role to help us build meaningful, long-lasting relationships that move our business forward.

The ideal candidate will have a passion for helping others and a drive for providing exceptional... customer service. Applicants should be proficient with audits, spreadsheets, and other productivity software. This is a full-time position with a pay range of $45-60K + commission commensurate with background and experience.

Essential Duties/Responsibilities:
• Work with clients to develop and maintain strong relationships. They may also connect with key business executives and stakeholders.
• Will be the main/first point of contact for assigned clients/region.
• Identify new business opportunities among existing clients.
• Negotiate contracts and pricing with clients.
• Monitor accounts and ensure client satisfaction.
• Partner with internal recruiting team to ensure client staffing needs are shared and fulfilled.
• Prepare and present reports on account performance.
• Provide feedback to help management team understand client needs to boost satisfaction, gain trust, and increase repeat business.
• Collaborate with business development team to respond to new RFP’s within account manager’s region/accounts. Competencies
• Proficiency in CRM (Customer Relationship Management).
• Demonstrated ability to build and maintain strong client relationships.
• Strong time management abilities, with proven aptitude for remote work.
• Excellent verbal and written communication skills.
• Proficiency in listening skills, negotiation and problem-solving.
• Proven ability to manage multiple projects at one time.

Minimum Education/Certification
• 4-year degree or equivalent experience. Minimum Experience
• 3+ years’ experience in healthcare account management.
• Travel nurse industry preferred.
• VMS account management experience preferred.
• Federal/state government experience is preferred.
• Working knowledge/competency in Microsoft Office suite. Physical Requirements and Working Conditions
• Position is sedentary in nature.
• Potential travel up to 25%.

Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
• 401(k)
• Health insurance
• Paid time off
Experience level:
• 3 years
• 4 years
• 5 years
Schedule:
• Monday to Friday
Supplemental pay types:
• Commission pay
Travel requirement:
• Up to 25% travel
Experience:
• Account management: 3 years (Required)
Work Location: Remote

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