Healthcare Lead Qualification Specialist

Remote, USA

Posted Jun 13, 2026

Full-time

This is a remote position.

We are seeking a highly organized and professional Remote Referral Intake & Qualification Specialist to support our Healthcare Referral Liaison in Collier County, Florida.

This role is responsible for:

Calling hospitals, rehab centers, and nursing facilities

Identifying discharge planners and social workers

Introducing our 24/7 care services

Pre-qualifying potential referrals

Scheduling appointments for our US-based Liaison

This is NOT a hard sales role.

This is relationship-building and qualification.

Core Responsibilities:

Outbound Outreach

Call hospitals and rehab facilities daily

Identify decision-makers (discharge planners, case managers)

Introduce our services briefly and professionally

Referral Qualification

Ask structured questions:

Is the patient discharging within 24–72 hours?

Does the patient need home care?

Is care needed 24/7, live-in, or part-time?

Is the patient private pay or insurance-based?

Appointment Setting

Schedule in-person visits for the Healthcare Liaison

Confirm time, location, and contact person

Send confirmation email (template provided)

CRM Management

Document every call

Track referrals

Update pipeline daily

Maintain clean data

Daily KPIs (Important)

40–60 outbound calls per day

5–10 meaningful conversations

3–5 scheduled introductions weekly

100% CRM documentation

Requirements

Required Skills:

Clear English speaking (neutral accent preferred)

Professional phone etiquette

Healthcare experience preferred but not required

Comfortable calling US medical facilities

Organized and detail-oriented

Able to work US Eastern Time hours

Benefits

Base: $600–$900/month

$25 per qualified appointment

$50–$100 per admitted patient

Apply Now