Inbound Sales Representative
Join the Aventus Team!
We are Aventus — a boutique customer experience BPO in Charleston, South Carolina, with over 10 years of providing omnichannel support to 100+ amazing clients and partners in the e-commerce industry.
Check out our website: www.aventus.com
We’re looking for a driven and customer-focused Inbound Sales Representative to handle inbound sales opportunities across assigned campaigns. This role is responsible for engaging interested customers, identifying their needs, recommending the right solutions, and maximizing revenue opportunities through consultative selling.
What You’ll Be Doing
As an Inbound Sales Representative, you will manage inbound customer interactions across multiple channels, focusing on conversions, customer satisfaction, and revenue growth.
Your Core Responsibilities:
Sales & Revenue GenerationHandle inbound sales inquiries from prospective and existing customers
Identify upsell and cross-sell opportunities
Recommend products and services aligned with customer needs
Maximize revenue through effective consultative selling
Contribute to improving sales scripts and conversion processes
Customer Engagement & Needs AnalysisUse active listening to understand customer goals and preferences
Ask discovery questions to uncover sales opportunities
Provide tailored product recommendations
Build trust and confidence throughout the buying process
Quality & PerformanceMeet campaign-specific KPIs, sales goals, and quality standards
Follow SOPs and compliance guidelines
Maintain professionalism under pressure
Participate in coaching, training, and feedback sessions
Team Collaboration & GrowthParticipate in team initiatives and sales campaigns
Share best practices and winning techniques
Embrace feedback for continuous improvement
Adapt to changing priorities and new assignments
What You’ll Bring to the Table
Experience: Sales or customer service experience preferred
Communication: Strong verbal and written English skills
Sales Skills: Ability to upsell, cross-sell, and close inbound opportunities
Customer Focus: Passion for delivering excellent service
Problem Solving: Ability to resolve customer concerns effectively
Adaptability: Comfortable in fast-paced environments
Teamwork: Strong collaboration skills
Technical Skills: Basic computer proficiency
What’s In It For You?
100% Remote Work – Work from anywhere in the Philippines
Career Growth – Opportunities in Sales and Operations
Competitive Pay – $4/hr + performance incentives and benefits as an independent contractor
Supportive Culture – Work with an experienced team
Meaningful Work – Drive revenue and customer success
Long-Term Stability – Join a growing company
Ready to Sell with Precision?
If you're passionate about inbound sales, customer engagement, and delivering results, we’d love to meet you!