IT Specialist

IT Specialist

About the Company

They offer a no-code AI workflow platform designed to help commercial real estate professionals — including brokers, landlords, and retail operators — simplify and automate routine and time-intensive tasks. The core idea is to reduce manual busywork that slows down deal cycles and drains time.

Their platform lets users:

Build custom AI workflows in minutes without writing code

Automate site analysis and research

Keep deal pipelines up to date automatically

Trigger outreach or next steps based on workflow results

Integrate conversational AI with visual workflow builders running 24/7

Job Summary

We are looking for a reliable IT Specialist to support the organization’s technology needs. The role involves maintaining IT systems, providing technical assistance to users, and ensuring the smooth operation of hardware, software, and network infrastructure.

Key Responsibilities

Provide day-to-day technical support to employees

Troubleshoot and resolve hardware, software, and network issues

Install, configure, and maintain computers, systems, and applications

Monitor system performance and ensure systems are running efficiently

Assist in managing user accounts, access, and permissions

Support system updates, backups, and basic security maintenance

Respond to IT support requests in a timely manner

Maintain documentation of IT processes and assets

Escalate complex issues to senior IT personnel or vendors when needed

Qualifications

Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)

Basic understanding of computer systems, networks, and troubleshooting

Familiarity with Windows and/or macOS environments

Strong problem-solving and communication skills

Ability to work independently and as part of a team

Preferred Skills

Experience in helpdesk or technical support roles

Basic knowledge of networking and IT security principles

Familiarity with IT ticketing systems

Willingness to learn new technologies