Junior IT Engineer and Helpdesk Specialist - Administrator
KMS Solutions, LLC is a technical management and solutions company specializing in engineering, analysis, and cyber security. The Junior IT Engineer and Helpdesk Specialist - Administrator will assist in maintaining the KMS network and provide end-user support, including user creation and hardware provisioning.
Responsibilities
- Experience administering & troubleshooting an O365 pure-cloud environment including but not limited to Azure AD, Microsoft Intune, Exchange Online, OneDrive, SharePoint, Microsoft Teams, and Outlook
- Experience administering Microsoft Sentinel Threat Analysis
- Experience administering Threatlocker
- Experience with Microsoft Intune MDM
- Experience with End User IT Support in a Microsoft-focused environment
- Experience with basic virtualization, Windows System Administration, and general Network Administration
- Knowledge of OS and application patching
- General understanding of Cybersecurity concepts and best practices
- Ability to perform end-to-end troubleshooting of issues, where an issue may lie anywhere between the end user and what the end-user is interacting with
- Desire to learn and integrate into a team environment
Skills
- Experience administering & troubleshooting an O365 pure-cloud environment including but not limited to Azure AD, Microsoft Intune, Exchange Online, OneDrive, SharePoint, Microsoft Teams, and Outlook
- Experience administering Microsoft Sentinel Threat Analysis
- Experience administering Threatlocker
- Experience with Microsoft Intune MDM
- Experience with End User IT Support in a Microsoft-focused environment
- Experience with basic virtualization, Windows System Administration, and general Network Administration
- Knowledge of OS and application patching
- General understanding of Cybersecurity concepts and best practices
- Ability to perform end-to-end troubleshooting of issues, where an issue may lie anywhere between the end user and what the end-user is interacting with
- Desire to learn and integrate into a team environment
- No clearance required. Must be able to obtain a Secret level government clearance
- 1-3 years related experience
- Able to obtain a DoD Secret Clearance (or higher)
- Microsoft Sentinel
- Windows Defender
- Threatlocker
- NMCI access
- NVD/Nautilus Virtual Desktop experience
- Previous Customer Service experience preferred
- Previous Helpdesk Support experience preferred
- Previous Asset Management experience preferred
Benefits
- Medical, dental and vision insurances
- Flexible spending account
- PTO
- Paid holidays
- Military leave
- Bereavement leave
- 401k / retirement savings plan
- Professional development and tuition reimbursement
- Basic and voluntary life insurance / AD&D
- Short-term and long-term disability
- Voluntary AFLAC supplemental insurance products
- Employee assistance plan (EAP) program
- Employee referral bonuses
- Discretionary annual bonus
Company Overview