Key Account Manager, EMEA

Summary 
The Key Account Manager (KAM) – EMEA is responsible for building, retaining, and expanding relationships with ProFarm's highest-value clients across Europe, the Middle East, and Africa. This remote, Europe-based role serves as the primary point of contact for major accounts, driving strategic growth while ensuring seamless cross-functional delivery of solutions. 

Key Responsibilities 
Relationship Management Act as the primary, trusted point of contact for major clients, preventing churn and proactively mitigating client escalations or complaints. 
Strategic Growth Identify opportunities for up-selling and cross-selling products and services that align with clients' long-term objectives. 
Cross-Functional Collaboration Coordinate with internal departments — marketing, product development, logistics, and finance — to ensure seamless delivery of solutions and timely fulfillment of client needs. 
Sales & Revenue Tracking Manage client budgets, negotiate contract terms, and oversee account profitability. 
Data Analysis & Reporting Track key performance indicators (KPIs) and use metrics to prepare regular progress reports and forecasts for clients and internal stakeholders. 

Requirements 
Location: Based in Europe, with ability to work remotely and travel as needed across the EMEA region 
Experience: Minimum 8 years of experience in the agriculture industry, including at least 5 years as a large strategic/key account manager 
Education: Bachelor's degree in Agricultural Business, Business Administration, Marketing, Communications, or a related field 
Communication: Exceptional presentation, networking, and interpersonal skills 
Analytical Skills: Comfort interpreting data and using sales dashboards and reporting tools 
Negotiation: Demonstrated track record of resolving complex problems and successfully negotiating contracts 

Personal Attributes 
Entrepreneurial mindset, agility, and out-of-the-box thinking 
Strong team orientation and willingness to collaborate cooperatively 
Open and honest communicator who respects diverse views and minimizes internal politics 
Committed to a culture of accountability, continuous learning, coaching, and mentoring 

Our Values 
ProFarm is committed to a diverse workforce and a diversity of opinions, working together in teams to drive better decision-making. We conduct all business dealings with integrity, treating all stakeholders, collaborators, and trade partners with respect, fairness, and honesty — and expect the same in return. 
 
Salary: €90,000 to €110,000 
Remote, Europe
Standard benefits 
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