Law Firm Assistant / Receptionist

Law Firm Assistant / Receptionist

The Lonergan Law Firm PLLC is seeking a reliable, detail-oriented Assistant / Receptionist to support daily operations. This role provides operational support and administrative assistance to an off-site manager, serves as the front desk point of contact, and provides administrative support to the Managing Attorney. The ideal candidate is organized, professional, tech-comfortable, and able to manage multiple priorities in a legal environment.

Key Responsibilities

Assistant & Office Support
• Assist the off-site manager with operational tasks, reporting, and administrative requests
• Provide general administrative assistance to the law firm, including document preparation, filing, scanning, and correspondence
• Maintain organized electronic and physical filing systems
• Assist with scheduling, calendar coordination, and deadline tracking

Attorney Support
• Provide direct administrative support to the Managing Attorney
• Prepare and format legal documents as requested
• Coordinate with manager re: managing attorney calendars, meetings, and reminders
• Coordinate client communications and follow-ups

Reception & Client Experience
• Serve as receptionist and first point of contact for clients, vendors, and visitors
• Answer and route incoming phone calls professionally
• Greet clients and manage the front office area
• Schedule appointments and manage client intake as directed

Case Management & Technology
• Manage and maintain Clio (case management software), including: Client and matter setup, Data entry and updates, Task and calendar management, Generating reports as requested
• Assist with basic billing support and time entry within Clio
• Assist with file openings in SoftPro

Reporting Structure
• Reports primarily to the off-site manager for administrative, operational, and performance matters
• Works closely with and supports the Managing Attorney on daily legal and client-related tasks

Qualifications
• Prior experience in an administrative role required
• Experience with Clio or similar legal case management software preferred but not required
• Strong organizational and time-management skills
• Professional demeanor and excellent communication skills (written and verbal)
• Comfortable working with technology and learning new systems
• Ability to handle confidential information with discretion

Work Style & Expectations
• Ability to work independently while staying aligned with remote management
• Strong attention to detail and follow-through
• Calm, professional presence in a client-facing role
• Willingness to adapt and assist where needed in a small team environment

Key skills/competency
• Legal Assistant
• Receptionist
• Clio Software
• Administrative Support
• Document Preparation
• Client Communication
• Calendar Management
• Filing Systems
• Technology Proficient
• Professional Demeanor

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