Lead Sales Engineer
Gong is a company that harnesses the power of AI to transform how revenue teams win. As a Lead Sales Engineer, you will serve as a trusted partner, advising customers on complex workflows and guiding them toward an AI-first approach to their go-to-market strategy, ultimately helping them achieve their desired business outcomes.
Responsibilities
- Work alongside Sales and Customer Success as the ultimate product expert and account team technical advisor
- Thoroughly understand all aspects of the Gong platform in order to explain and demo the technology to all types of users
- Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology, including business value quantification
- Assist prospects and customers with business assessments (POCs, Pilots)
- Craft content to show customers how to leverage Gong for specific use cases
- Execute the build and delivery of outcome-based demos and solution architecture diagrams for customers that have highly complex use cases
- Solution complex business and technical requirements and explain them in simple terms
- Assist with RFPs and questionnaires in the context of sales cycles
- Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line
- Partner with and support Marketing on demand gen activities (webinars, conferences, events)
- Contribute reusable assets to the Sales Engineering team and the company at-large
- Collaborate closely with Product Marketing, Product Management, and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies
Skills
- 8+ years of customer facing experience in a sales engineering role (pre-sales) or a combination of sales engineering and other relevant work experience
- Experience with sales technology: CRMs, cloud architecture, or telephony / web conference systems
- Experience with data flows, AI & ML concepts, analytics, APIs, webhooks, or JSON is a plus
- Understanding of security and privacy pertaining to SaaS systems
- Understanding of key sales personas and workflows (including forecasting and prospecting) within a GTM organization
- Excellent verbal and written communication skills
- Strong interpersonal and teamwork skills
- Able to make the complex sound simple!
Benefits
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
Company Overview
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