About DECA Dental Group:

DECA Dental Group (“DECA”) is a Dental Support Organization (“DSO”) that provides non-clinical business support services to dental practices. DECA’s primary purpose is to care for the people who care for the guests. We do this by providing operational support, IT services, accounting, marketing, and professional development, among other things. The DSO model leaves independent, licensed practitioners free to concentrate on guest care.

Job Summary:

The Learning and Performance Specialist is responsible for providing training consultation to company leaders, designing and delivering training content in a variety of formats, and facilitating both in-house and off-the-shelf content. This role also includes managing and maintaining the Learning Management System (LMS), ensuring accurate content deployment, user administration, and reporting. Additionally, the specialist will be responsible for creating, editing, and managing training documentation, manuals, and other learning resources. The candidate must have 3+ years in a corporate training role developing learning solutions for all levels of the organization. Occasional travel is required.

Working Conditions:

• This role is remote eligible, but preference is given to candidates in the following Metro areas - Dallas, TX, Ft. Worth, TX, Austin, TX, Houston, TX, San Antonio, TX, and Orlando, FL

  Remote eligible role working primarily on a computer and telephone

  Sitting / standing / walking during the course of the day

  Occasional lifting less than 25 pounds

  Occasional travel as required

  Responsibilities:

  • Develop, maintain, and manage training documentation, including manuals, standard operating procedures (SOPs), job aids, and other learning materials to ensure consistency, accuracy, and accessibility for team members.

    Administer and support company learning management system (LMS)

    Provide learning & development services and consultation to business team(s) comprised of dispersed and on-site employees

    Implement L&D strategies and learning initiatives

    Design and oversee development of T&D solutions in multiple formats (materials, e-learning, facilitation, etc.)

    Analyze and communicate the metrics of learning effectiveness and provide feedback and recommendations for on-going improvement to partners

    Participate as an integral and active partner within HR and business teams

    Plans, schedules, and delivers learning events at various Ideal Dental offices. 10% travel required

    Works with vendors to procure content and learning materials to support T&D learning initiatives

    Tracks and reports learning outcomes and student enrollments in the learning management system

    Required Qualifications:

    • High-School diploma or equivalent required

      3+ years’ experience in a corporate training role

      3+ years’ experience in instructional design and delivery

      3+ years training facilitation of leadership level curriculum

      Candidates most be able to work onsite at our Dallas, TX based office.

    Preferred Qualifications:

    • Bachelor’s degree preferred

      LMS experience preferred (Absorb)

      Certified Professional in Talent Development (CPTD) Preferred

      Experience in developing and maintaining training documentation, including manuals, standard operating procedures (SOPs), and job aids.

      Experience communicating and coordinating with a distributed workforce

      Experience in applying various adult learning principles, methods and standards

      E-learning design authoring tool experience preferred (Articulate and Vyond)

      3+ years of dental field experience preferred

    Skills and Competencies:

    • Ability to select and use appropriate training/instructional methods and procedures - when learning or teaching new things

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects

      Ability and desire to train others

      Demonstrated proficiency in OneNote, Microsoft Word, PowerPoint, Excel, WebEx, and Visio

      Ability to quickly learn newly developed software applications for purposes of training others

      Knowledge of media production, communication, and dissemination techniques and methods This includes alternative ways to inform and keep engagement via written, oral, and visual media

      Ability to handle multiple projects simultaneously in a fast-paced environment

      Keeps up-to-date technically and apply new knowledge to the job

      Ability to provide and represent professionalism in job

      Working knowledge of HIPPA privacy and Security rules

      Average manual dexterity in use of a PC, phone, sorting, filing and other office machines

      Ability to analyze information and use logic and process to address work-related issues and problems

      Ability to operate with strong interpersonal skills

      Ability to demonstrate customer service orientation

      Ability to apply problem solving skills

      Ability to perform well in team environment

      Ability to handle conflict appropriately and constructively

      Ability to create written processes and new hire and continuing education training materials as needed

      Ability to perform oral presentations with excellent quality in front of up to 50 people