Loan Documentation Coordinator
Here at Lower, we believe homeownership is the key to building wealth, and we’re making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience.
With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we’re a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger.
Job Description:
The Disclosure Analyst serves as both an initial and re-disclosure specialist for the various mortgage products and programs offered by Lower.com. This role is responsible for delivering accurate, timely resolutions to support both internal teams and client expectations. Success in this position requires strong attention to detail, efficiency, and the ability to work independently.
Work Hours: 9am -6pm EST
Work Location: Columbus, OH or remote
Pay: $42,000 plus opportunity for production bonus after first 90 days
What you'll do:
Accurately enter and manage loan data
Maintain up-to-date knowledge of Lower’s products and programs
Participate in ongoing training related to disclosure processes and procedures
Verify the accuracy of loan applications and supporting documentation
Review critical documents prior to issuing disclosures
Manage a pipeline of loan applications with efficiency and accuracy
Collaborate with loan originators to meet disclosure timelines and resolve issues
Support operational team members to uphold service and quality standards
Stay informed of state and federal documentation requirements
Generate and interpret compliance reports
Train sales staff on the electronic loan application process
Who you are:
Prior experience in mortgage processing, loan origination, closing, or quality control preferred
Encompass experience a plus
Strong verbal and written communication skills
Ability to manage multiple priorities and meet deadlines
Team-oriented with a collaborative mindset
Positive attitude and adaptability to change
Exceptional attention to detail
Professional under pressure and open to feedback
Experience with Encompass software preferred
Bachelor’s degree or equivalent experience
Why you’ll love working at Lower:
You’ll be surrounded by talented, dedicated people who believe in the company’s mission.
You’ll be able to shape the future of Lower’s user experience.
You’ll join a locally and nationally recognized best place to work that values promotion from within.
There is opportunity for professional growth and development.
What you'll get:
Extended benefit offerings including medical/dental/vision, life insurance, short- and long-term disability, 401K with company match, parental leave
Paid holidays and paid time off
Discount on home mortgage refinances or purchase
Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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