Marketing & Sales Assistant
Little Leaf Farms is a fast-growing CPG brand in the fresh produce space, and they are seeking a Marketing & Sales Assistant to support their marketing and sales teams. The role involves managing consumer inquiries, coordinating sample fulfillment, and assisting with event planning and administrative tasks.
Responsibilities
- Respond to incoming consumer messages via phone, email, text, and social channels in a timely and professional manner; ensure issues are escalated to appropriate teams and requests for coupons are fulfilled
- Manage sample area
- Purchase and keep inventory of all associated packaging and marketing supplies
- Coordinate with Sales Ops and Marketing teams to fulfill sample requests
- Support marketing team in fulfillment of all branded items for customers, consumers, influencers, and media
- Manage inventory of materials for events (trade shows and consumer-facing), online retail store, and branded items for consumers and employees. Support cross-functional teams with branded items as-requested
- As needed, serve as a brand ambassador for Little Leaf Farms at trade shows, sampling events, and consumer-facing events
- Support marketing and sales teams on internal event planning
- Support marketing and sales teams on additional administrative tasks as needed
Skills
- 1–2 years of experience in marketing, sales support, or administrative roles (CPG or food industry experience is a plus)
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Copilot)
- Familiarity with CRM systems (such as Zendesk, Sprout Social) and social media platforms
- Ability to manage inventory systems and basic data entry
- Strong written and verbal communication skills
- Professional phone and email etiquette
- Ability to respond promptly and effectively to consumer inquiries
- Highly organized with strong attention to detail
- Ability to manage multiple tasks and prioritize in a fast-paced environment
- Ability to lift and move sample boxes and event materials (up to 40 lbs)
- Reliable transportation and willingness to travel occasionally for trade shows and events. (20% or less)
- Occasional nights and weekends required (5%)
- Associate's or Bachelor's degree in Marketing, Business, Communications, or related field (or equivalent experience)
- Customer service oriented attitude - friendly, approachable, and committed to delivering excellent consumer experiences
- Ability to problem solve, troubleshoot issues, and escalate appropriately
- Collaborative and willing to support cross-functional teams
- Comfortable working in a fast-growing, dynamic environment
- Passion for fresh produce and sustainability
- Prior experience assisting at trade shows or consumer events
- Interest in marketing initiatives and brand representation
- Bilingual (English and Spanish) is a plus
Company Overview