Marketplace Coordinator, SMCP Group, New York, NY

SMCP is a prominent global leader in the luxury fashion market, celebrated for its Parisian Chic ready-to-wear and accessories collections. The Marketplace Coordinator will be responsible for daily operational and analytical tasks to support the third-party e-concessions and wholesale partners business.

Responsibilities

• Manage all product data in PIM/PLM/Grand Shooting/Storeland; ensure consistent information flow across Digital sites
• Create and circulate a weekly error tracker (PLM/Image/PIM) for product data flow issues blocking site go-lives (Paris brand teams, Crossmods, IT)
• Farfetch: partner with Paris teams on catalog management, pricing, and category performance vs. global
• Compile product copy & information into partner templates adhering to strict turn-in deadlines
• Coordinate image assets from photoshoot reception and retouching through e-partner deliveries; flag missing/late/non-compliant assets to Paris teams
• Maintain weekly asset tracker to confirm submit-ready status and track live dates by style
• Track product activation and lead times by partner vs LY & targets; ensure 100% carryover activation and drive follow-ups on delays
• Conduct regular site audits to maximize exposure and align with competitive sets; suggest assortment inclusions
• Review sites for PDP optimization opportunities (product title, copy, imagery, size chart updates) -- support with customer education and reduced Return Rates
• Manage communication with Buyers in pre-season process for comprehensive list of Merchandised Sets and Product Fit Statements for integration on sites. Partner with DTC teams to ensure alignment across Digital channels
• Support Partners Manager on acquiring additional imagery/assets for external partners to place orders
• Coordinate submission of all price updates to Partner contacts in preferred formats for all promotional & markdown events. Own the internal price keying for Marketplace partners
• Audit sites to ensure promotional/MD events and Partner Loyalty events go live as expected. Escalate any issues to external partners
• Partner with Retail Operations team to resolve any POS pricing issues in Partner B&M locations
• Maintain the in-season Wholesale Tracker and partner with Allocation team to track deliveries. Allocate all POs to external partners within Storeland and communicate details to Logistics team
• Review Marketplace customer-service issues flagged by partners and determine resolution
• Support Partners Manager in monitoring/troubleshooting fulfillment delays with Logistics; investigate discrepancies that could drive order cancellations
• Coordinate marketing exposure opportunities with internal and external partners. Partner with Marketing/PR teams on sample availability, track shipment to external teams within Sample Tracker, and ensure timely return. Ensure key products are live by expected date of marketing exposure
• Support Partners Manager with ad-hoc business analyses (inventory/assortment productivity) and weekly sales reporting
• Develop and document all weekly workflows and operating procedures
• Organize key external contracts, communication, and documentation for administrative purposes
• Work closely with Paris counterparts to ensure alignment on best practices on all systems, continuously

Skills

• 1-2 years of e-commerce or IT experience, with emphasis on digital marketplace, e-concessions & wholesale partnerships in the Retail industry
• Advanced proficiency in Microsoft Excel and demonstrated systems aptitude
• Clear, concise communicator (written and verbal) with ability to interface professionally with internal and external stakeholders
• Strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines
• High attention to detail
• Strong analytical and problem-solving skills
• Ability to perform in a fast-paced work environment; comfortable with shifting priorities based on business needs
• Positive attitude & solutions-oriented mindset to persist through challenging projects
• Collaborative team player with a willingness to take initiative

Benefits

• Health, Vision, and Dental Insurance
• Generous shopping discount
• PTO Bank
• Separate Sick Pay Hours
• 12 corporate holidays with early dismissals the day before the holiday.
• 401K Savings Plan
• Culture of Engagement
• Career Growth Opportunities
• Flexible hybrid work schedule
• 4 completely remote workweeks per year.

Company Overview

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