Mediation Specialist l

Dovenmuehle Mortgage, Inc. is the leading mortgage subservicing firm in the United States, serving several hundred financial institution clients nationwide. They are seeking a Mediation Specialist I to partner with default servicing attorneys and various departments to ensure mediation files are handled timely and accurately, and to facilitate loss mitigation efforts.

Responsibilities

• Coordinate with foreclosure and bankruptcy counsel to prepare, attend and perform required mediation efforts to cure loan delinquency through loss mitigation alternatives to foreclosure programs
• Assemble, review and process information provided through loss mitigation and effectively convey information to third parties regarding loss mitigation options, approved workout/loan modification terms and conditions, denials, and justifications
• Review and confirm accuracy of loss mitigation documentation submitted by borrowers to confirm accuracy of all documentation for compliance with loss mitigation workouts
• Training on loss mitigation work out plans
• Stay abreast of loss mitigation regulatory updates, including COVID updates
• Comprehend and apply state specific processes for mediation programs (e.g. Rhode Island Housing and Illinois Eviction mediations, although not a comprehensive list)
• Create and analyze mediation reporting for tracking and reporting on mediation files
• Coordinate with Special Loans regarding Successor in Interest and Assumption processes for deceased borrowers in preparation for mediation hearings
• Consult with and interact with local counsel and investors regarding all aspects of mediation process
• Update Mediations case management systems with necessary updates from mediations hearings
• Annual review of department policies and procedures, as well as the Default Litigation Section of the Best Practices Manual
• Actively participate in identifying process improvement opportunities
• Successfully complete annual regulatory compliance training
• Performs other related duties as assigned

Skills

• College degree and/or paralegal certification preferred
• 1-4 years of experience in mortgage servicing, with a focus on loss mitigation and/or mediations
• Solid PC skills: Proficient with Microsoft applications
• Strong attention to detail
• Ability to work accurately and efficiently in a fast-paced environment
• Effective verbal and written communication skills with demonstrated ability to interact in a positive and professional manner at all times
• Servicing or default servicing attorney in-office experience

Benefits

• Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more.
• Employer paid Life Insurance, Short Term Disability, and Long-Term Disability.
• 401 (K) Plan with company match
• Paid Vacation, Sick, Personal and Holidays

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