Medical Quality Assurance Specialist (Tier 1)

Remote, USA
Posted Jun 15, 2026
Full-time

Must be a Florida resident to apply

Who Are We?

Defy Medical is a concierge medical clinic that is based in Tampa and remotely throughout the country with our telehealth services. Quickly growing in our field with specialized and individualized preventative and restorative therapies. We are committed to improving the lives of our patients while maintaining the highest level of care through the process.

What Are We Looking For?

Defy is looking for a Quality Control Specialist to add to our growing team. The Quality Control Specialist plays a pivotal role in the patient care plan. Through patience, integrity, and attention to detail a Quality Control Specialist will ensure every Defy Medical patient receives accurate and high-quality care.

A Quality Control Specialist at Defy is outgoing and enjoys helping people. They can adapt and learn new computer programs quickly. Multitasking, communication, and teamwork are pillars for a Quality Control Specialist. Analytics and attention to detail are the key traits to be successful in this role.

Responsibilities

Reviewing prescriptions to ensure accuracy

Sending prescriptions to the pharmacy to be processed

Reviewing EHR to ensure all necessary information is recorded

Reviewing lab order to ensure all lab orders are completed and recorded

Effective daily communication with contracted pharmacies

Swift and effective communication to correct any mistakes

Schedule Audits

Prescription Audits

Handle medication recalls appropriately

Ensuring payments are handled properly

Handling a high volume of charts

Qualifications

2 + years' experience in healthcare setting preferred

Electronic Health Record experience required

Electronic Medical Record experience required

Computer processing experience required 

Effective communication

Effective resolution skills

Experience with Medicine/ Pharmacology

Benefits

PTO

Paid Holidays

Medical

Dental

Employee Discount on services

*Benefits are subject to change at any time

Job Type: Full-time

Shift Available

Monday-Friday 12:00pm-9:00pm

Salary: $18.00 per hour (not negotiable)

Benefits:

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Experience:

Medical Quality Control: 2 years (Preferred)

Work Location:

One location

Work Remotely

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