Mortgage Recording Specialist

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. As a Mortgage Recording Specialist, you will manage the accurate and timely recording of HELOC loan documents, ensuring compliance and operational excellence.

Responsibilities

• Ensure complete and accurate review of signed HELOC documentation packages prior to recording
• Confirm all elements of mail-in packages (mortgage/deed, physical check, return materials, FedEx labels) are properly assembled and addressed
• Prepare electronic and mail-in recording documents for submission, validating county-specific requirements, riders, and appropriate payment methods
• Monitor Simplifile to ensure recording statuses transition to final confirmed state by county
• Validate post-recording documentation, including recording stamps, dates, book/page/instrument numbers, and update internal systems accordingly
• Upload recorded instruments to Vesta and ensure all notes and metadata are accurately reflected across systems
• Serve as a point of quality control to guarantee documentation compliance and operational accuracy during the post-closing process
• Remediate and cure any rejected recording documents from counties as needed

Skills

• Experience in home lending loan processing or mortgage servicing
• Understanding of end-to-end HELOC loan origination processes
• Excellent analytical, organizational, and communication skills
• High attention to detail and comfort working with data in operational environments
• High School Diploma or GED
• Ability to work standard hours (9 AM – 5:30 PM EST)
• Proficiency with loan origination systems and general productivity software
• Reside within 60 miles of Columbus, OH, and be able to work from the office at least two days per week
• Previous post closing / recording or servicing mortgage experience
• Ability to work effectively with limited direct guidance on routine activities
• Strong organizational and time management skills with the ability to prioritize tasks effectively
• Comfortable operating in a fast-paced, ambiguity-prone environment
• Demonstrated ability to take ownership of issues and drive resolution with patience and efficiency

Benefits

• Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
• 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
• Employee Stock Purchase Plan (ESPP)
• Life and disability insurance
• Generous holiday, vacation, sick and safety leave
• Supportive parental, family care, and military leave programs
• Annual wellness, technology & ergonomic reimbursement programs
• Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
• Catered lunches + snacks & drinks when working in offices

Company Overview