Patient Services & Executive Virtual Assistant

This is a remote position.

Virtual Rockstar is hiring a full-time Patient Services & Executive Virtual Assistant on behalf of a growing naturopathic healthcare practice.

This remote role provides executive, administrative, and patient support for the practice, online programs, and podcast operations. You will work closely with the patient care and media team to help ensure smooth day-to-day operations, organized communication, and an exceptional patient experience.

This is an ideal role for someone who is highly organized, proactive, detail-oriented, and passionate about holistic wellness and helping others.

About the Practice

Our client is a naturopathic healthcare practice dedicated to empowering individuals to achieve optimal health and well-being through personalized, holistic, and evidence-based care.

Their approach combines traditional healing practices with modern science to guide patients toward sustainable, long-term wellness. The practice is rooted in integrity, compassion, patient empowerment, and strong relationships built on trust and respect.

Client’s Core Values

Integrity — Upholding honesty and transparency in all interactions

Passion — A deep commitment to patient health and well-being

Trust — Building strong relationships through mutual respect

Compassion — Providing kind, patient-centered support

Patient Empowerment — Helping individuals take charge of their health

Advocacy — Championing wellness for every patient served

Key Responsibilities

Executive & Administrative Support

Assist with email communications and inbox management

Support scheduling for patients, meetings, and business activities

Coordinate communications and logistics for online programs and events

Manage multiple tasks and priorities while maintaining organization and accuracy

Podcast & Media Coordination

Schedule podcast interviews and coordinate guest communications

Share promotional materials according to the content calendar

Communicate effectively with podcast team members and media contacts

Assist with keeping podcast-related workflows organized and on schedule

Affiliate Program Support

Organize affiliate resources, schedules, and communications

Coordinate with affiliates regarding events and opportunities

Track affiliate programs and payouts accurately

Patient & Client Support

Maintain professional and empathetic communication with patients and clients

Handle sensitive information with discretion and professionalism

Build positive relationships through strong communication and follow-through

Tools & Systems

Google Workspace (Docs, Sheets, Gmail, Calendar)

Microsoft Office (Word, Excel)

Email and communication platforms

Podcast and scheduling tools

Requirements

Strong experience in executive assistance, administrative support, or patient coordination

Excellent verbal and written English communication skills

Highly organized with strong multitasking and time management abilities

Ability to manage multiple inboxes and communications simultaneously

Strong proofreading and editing skills

Ability to work independently in a remote environment

Professional, proactive, and solution-oriented mindset

Interest in holistic health and wellness is strongly preferred

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Non-Negotiables

Highly organized, accountable, and proactive in completing daily tasks

Excellent verbal and written communication skills with strong attention to detail

Ability to manage podcast communications with organization and a personal touch

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Benefits

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families in the Philippines.