Patient Support Coordinator

Description
 
Patient Support Coordinator (Temporary Contract)

Location: Jacksonville, FL based, but working remotely
Position Type: Temporary / Project-Based Contract
Start Date: Immediate
Schedule: Monday through Friday, 8 AM to 5 PM

Join Our Team

We are seeking a polished, professional, and compassionate Patient Support Coordinator to support our Patient Experience team during a special project initiative. This role serves as a key point of contact for patients, helping ensure clear communication, exceptional service, and timely resolution of questions or concerns.

The ideal candidate is calm under pressure, highly professional on the phone, and able to communicate with empathy and confidence in a fast-paced healthcare environment.

Key Responsibilities
Manage inbound and outbound patient communications 
Provide patient follow-up and service recovery support 
Address concerns professionally and escalate issues to leadership when appropriate 
Accurately document patient interactions and outcomes 
Assist with administrative projects and communication initiatives as needed 
Deliver a positive, patient-centered experience with every interaction 
Qualifications
Excellent communication and interpersonal skills 
Professional phone presence and strong customer service abilities 
Ability to remain composed during sensitive or challenging conversations 
Strong organizational, multitasking, and documentation skills 
Experience in healthcare, hospitality, customer service, patient relations, or a similar field preferred 
Proficiency with computer systems and data entry 
Position Details
Temporary contract assignment 
Approximately 2-month project duration 
Potential for extension based on business needs 
Immediate start available 
Full-time hours may be required during the project
Compensation
Competitive monthly compensation 
Details discussed during the interview process 
Why Join Us?

At Precision Imaging Centers, we are committed to delivering Superior Care and Exceptional Clarity. This is an excellent opportunity for a customer-focused professional who enjoys helping others and making a positive impact on the patient experience.

Apply today to join a team dedicated to exceptional service and compassionate patient care.
Requirements
 
Excellent communication and interpersonal skills 
Professional phone presence and strong customer service abilities 
Ability to remain composed during sensitive or challenging conversations 
Strong organizational, multitasking, and documentation skills 
Experience in healthcare, hospitality, customer service, patient relations, or a similar field preferred 
Proficiency with computer systems and data entry