Payroll Specialist (Ottawa-remote)

Description

Ready to create innovative solutions and best practices?

Our team and what we’ll accomplish together 

At TELUS, we’re looking for bright people who like to innovate every day. As part of the People & Culture team, you should know that we’re not your standard (traditional) HR. We embrace change and challenge the status quo and we have fun doing it. We’re just as passionate about our team as we are about our customers and we’re looking for people that radiate this passion.

Here’s what we believe

We are ONE team – there’s no room for egos or blame

Everything we do is tied to the business – our customers

We challenge the status quo – and when others think we’re done, we make it better

We live up to our commitments – to ourselves, our friends, family, peers, leaders and our customers

Our success is all about how we do things – how we lead and think, proactively solve problems, deliver, communicate, and more! 

What you’ll do

In this role, you will be an integral part of the Payroll Services team, delivering excellent support and impeccable customer service to over 24,000 internal team members and many more external customers across Canada. Alongside, the larger P&C Operations team, and one of two specialists, you will put your best foot forward by helping –

Deliver superior team member experiences by providing payroll expertise and guidance to all of our stakeholders.

Bring a mindset of innovation and continuous improvement by challenging the status quo and implementing process improvements

Ensure the integrity of our overall data through audits, automation, and a relentless focus on safeguarding the quality of our work

Responsibilities

Reporting to the Payroll Manager, you will bring your A-game by being an:

Expert in your field:

Scheduling and processing our Production Payroll Runs

Submitting the bank file to ensure accurate and timely payment to Team members and Board of Directors

Reconciling net pay and redirecting bank deposits

Preparing off cycle pay runs in between regular payroll run

Clearing claims as a result of overpayments

Printing cheques and couriering or mailing each pay period

Maintaining accurate, confidential employee records, updating payroll information

Acting as the primary contact for employee questions regarding pay

Uploading changes to payroll payments through dataloads

Other adhoc requests received from business

Engaging Communicator:

Effectively collaborating with our national team

Building relationships with the various stakeholders that you support through your deliverables within the P&C Operations team

Collaborating with leaders to manage escalations and identify efficiency opportunities 

Qualifications

What you bring

Certification: Payroll Compliance Professional (PCP) certification from the National Payroll Institute

Technical Proficiency: Strong knowledge of payroll software (e.g., SAP, Success Factors) Google sheets and MS Office, particularly Excel

Competencies: High attention to detail, strong numerical aptitude, and a commitment to confidentiality

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

Great-to-haves

CPM certification with the National Payroll Institute