People Operations Associate

Norm Ai is a leading Legal & Compliance AI company that empowers enterprises to enhance their legal and compliance processes. The People Operations Associate will support the People Operations Manager in ensuring a seamless employee experience and help build scalable programs across onboarding, benefits, HR systems, compliance, and culture.

Responsibilities

• Support smooth and high-quality onboarding and offboarding processes, including preparation of documentation, systems setup, and coordination with cross-functional partners
• Assist with benefits administration, employee inquiries, and day-to-day HR questions
• Help maintain compliance with federal, state, and local employment regulations
• Support the development and upkeep of employee policies, handbooks, and documentation in partnership with the People Ops Manager
• Maintain accurate employee data in our HRIS and other internal tools
• Assist with reporting, audits, and data hygiene to ensure operational accuracy and compliance
• Help manage relationships with HR vendors (e.g., PEO, benefits brokers, etc.)
• Support the execution of people programs, including performance review cycles, engagement initiatives, learning opportunities, and recognition programs
• Partner with Talent to create a seamless candidate-to-employee transition experience
• Identify opportunities to streamline and improve People Ops workflows
• Contribute to building scalable systems, templates, and documentation as the company grows

Skills

• (1-3) years of experience in People Operations, HR, or a related operations role (experience in high-growth environments a plus)
• Startup or early-stage company experience
• Strong detail-oriented mindset and organizational skills
• Familiarity with HR tools (HRIS, performance management systems, etc.)
• Experience supporting process development or workflow documentation
• Comfort handling sensitive information with confidentiality, discretion, professionalism
• Base knowledge of employment law, compliance, and people systems
• Strong written and verbal communication skills
• Ability to manage multiple tasks in a fast-paced, evolving environment
• Experience working with a PEO (e.g., Rippling is a plus) or supporting benefits administration

Benefits

• Health, dental, hospital, accident, and vision coverage
• A 401(k) plan with employer match

Company Overview