People Operations Coordinator

MountainTrue is a non-profit organization dedicated to preserving the environment in Western North Carolina and North Georgia. They are seeking a People Operations Coordinator to provide administrative and operational support for human resources and payroll functions, ensuring compliance and efficient people operations within the River Clean-Up program.

Responsibilities

• Assist with recruiting, interviewing, and hiring activities for River Clean-Up staff, in accordance with established policies and applicable employment laws
• Coordinate and administer onboarding and orientation for all River Clean-Up staff
• Maintain electronic and physical employee files, including tracking and updating records, forms, and required documentation, while ensuring accuracy, confidentiality, and compliance with recordkeeping requirements
• Serve as a first point of contact for employee questions, directing more complex issues to the Operations Manager or external HR partners
• Coordinate benefits administration activities with brokers and vendors, including enrollments, waivers, terminations, and open enrollment
• Support workers’ compensation administration, including documentation, reporting, and coordination with insurance partners and leadership
• Assist with compliance-related tracking and documentation in accordance with federal, state, and local requirements
• Support payroll processing for River Clean-Up staff using MountainTrue’s payroll system
• Audit employee timesheets for accuracy and policy alignment prior to biweekly approval by the River Clean-Up Operations Manager
• Track and communicate with staff regarding time-off requests and balances, ensuring accurate recording through collaboration with supervisors to complete review procedures as needed
• Maintain working knowledge of payroll processes and deadlines to support timely and accurate payroll administration, year-end preparation and W-2 audits
• Provide routine updates to the River Clean-Up Operations Manager regarding people operations activities, issues, and progress
• Relay staffing needs, scheduling considerations, and administrative concerns from Team Leaders and crew members to management
• Maintain assigned administrative records, including property access agreements, in accordance with program procedures
• Follow and support established safety standards and organizational policies
• Assist with insurance-related documentation and reporting as assigned
• Escalate safety, compliance, or risk-related concerns to appropriate leadership

Skills

• At least 1 year of experience supporting payroll processing and/or timekeeping
• At least 1 year of administrative experience supporting human resources functions
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to maintain confidentiality and handle sensitive information appropriately
• Ability to manage multiple priorities in a fast-paced environment
• Ability to travel to job sites and program locations as required
• Foundational Human Resources/People Operations experience, preferably with payroll and onboarding experience

Benefits

• 20 vacation days per year
• 12 holidays per year
• 12 sick days (96 hours) per year
• A paid two-month sabbatical after five years of employment
• Health dental and vision insurances
• A simple IRA with an employer contribution of up to 3%

Company Overview