People Operations Manager

Job Title: Sr. People Operations Manager

Location: Remote, US Only

 

About InMarket 

Since 2010, InMarket has been the leader in 360-degree consumer intelligence and real-time activation for thousands of today’s top brands. Through InMarket's data-driven marketing platform, brands can build targeted audiences, activate media in real time, and measure success in driving return on ad spend. InMarket's proprietary Moments offering outperforms traditional mobile advertising by 6x.* Our LCI attribution platform, which won the MarTech Breakthrough Award for Best Advertising Measurement Platform, was validated by Forrester to drive an average of $40 ROAS for our clients. 

*Source: Wordstream US Google Display Benchmarks for Mobile Media

About the Role

The Manager, People Operations serves as the operational and systems backbone of the People function during a defining moment of company growth and transformation.

This role owns the core operational engine of People Ops, the design and implementation of scalable systems and automations, the strategic direction of our HR technology infrastructure, and the analytics and reporting that give leadership clear visibility into organizational health. The successful candidate brings disciplined execution, strong systems thinking, and genuine enthusiasm for applying AI tools to make HR operations more effective.

This role unlocks strategic capacity across the People function by elevating the operational work, allowing the broader team to focus on the strategic talent and business partner work that drives InMarket's continued growth.

Core Areas of Responsibility

Operational Execution

Own day-to-day People Operations including onboarding, offboarding, immigration coordination, manager changes, audits, and documentation

Maintain compliance with federal and state employment law, with attention to multi-state requirements

Serve as the operational point of contact for employees and managers on People Ops questions

Systems and Automation Leadership

Operate as the power user across InMarket's HR technology stack, leading configuration, integration, and workflow design

Identify, design, and implement automations that reduce manual workload and improve employee experience

Apply AI tools as core working practice across documentation, communication, automation design, and decision support

HR Technology Strategy

Lead evaluation and optimization of our HR systems infrastructure

Conduct due diligence on platforms, tools, and vendors, and build business cases for systems investments

Partner with leadership to align HR technology decisions with broader business needs

Reporting and Analytics

Build and maintain executive-level dashboards covering headcount, retention, engagement, performance trends, recruiting metrics, and operational KPIs

Synthesize people data into actionable insights and recommendations for leadership

Project and Program Management

Lead cross-functional People initiatives including engagement survey rollout, system migrations, and policy refreshes

Oversee operational transitions and partner integrations as the business evolves

Drive structured execution across stakeholders, timelines, and deliverables

HR Business Partner 

Ability to quickly diagnose organizational issues using data driven insights to drive business and culture outcomes

Partner with cross-functional teams to design and implement scalable programs for professional growth and organizational development.

Handle sensitive exits, investigations, and policy interpretation with professionalism and discretion

Provide operational HR partnership to leaders on process, system, and policy questions

Coordinate cross-functionally with IT, Finance, Legal, Talent Acquisition, and Benefits to ensure alignment across people-related systems

Change Agent

Drive change efforts, process improvement, system evaluation and implementations as needed

High degree of comfort with leading change efforts, partnering with cross functional stakeholders and flawless execution

Impact and Success Indicators

Where you'll make an impact in the first 90 days:

Achieved fluency across InMarket's full HR technology stack and become the team's go-to systems resource

Identified the top operational inefficiencies and presented a prioritized improvement roadmap

Stabilized day-to-day operational execution across onboarding, offboarding, and system administration

Established a working rhythm and clear handoffs with peers across the People team

Begun applying AI tools to specific operational workflows, with documented examples of efficiency gains

Where you'll make an impact in the first year:

Delivered measurable reductions in manual operational workload through implemented automations

Built and launched executive-level dashboards providing real-time visibility into key people metrics

Led successful execution of major operational initiatives and partner transitions

Delivered a strategic recommendation on HR technology evolution, including business case and implementation roadmap

Established InMarket's People Operations function as a model of modern, AI-enabled, technology-forward HR practice

ADD hr business parnter goals

Successfully lead one or more company wide People or Talent initiative

Your Experience & Expertise

Demonstrated track record building scalable HR Operations infrastructure in fast-paced or high-growth environments

Power-user fluency across HRIS platforms, with experience evaluating, implementing, and optimizing systems

Working command of AI productivity tools applied to HR operations, with specific examples of shipped work

Proven experience designing and implementing workflow automations that reduced manual effort

Strong analytical capability, including dashboard development, data synthesis, and translation of findings into executive-ready recommendations

Working knowledge of immigration processes including H-1B, OPT, and green card sponsorship coordination

Strong understanding of federal and California employment law, with multi-state experience strongly preferred

Experience handling employee relations matters including investigations and sensitive exits with discretion and sound judgment

Strong project management orientation with experience leading cross-functional initiatives

Comfort operating in environments of significant change and evolution

Collaborative working style with the ability to engage stakeholders across functions

Curiosity about emerging technology and a self-directed interest in exploring how AI can improve HR practice

Nice-to-have:

Experience implementing or optimizing AI-enabled HR workflows

Familiarity with workflow automation tools

Experience evaluating or implementing modern HRIS platforms

Background spanning both mid-size and high-growth scaling environments

SHRM-SCP, HRCI, or equivalent certification

Prior experience in adtech, SaaS, or technology

Benefits Summary

Competitive salary, stock options, flexible vacation

Medical, Dental and Flexible Spending Account (FSA)

Company Matched 401(k)

Unlimited PTO (Within reason)

Talented co-workers and management

Agile Development Program (For continued learning/professional development)

Paid Parental Leave

For candidates in California, Colorado, and New York City, Illinois, Minnesota, New Jersey, Vermont, Washington and Massachusetts, the Targeted Base Salary Range for this role is $130,000 to $140,000. This role is also eligible for an 8% bonus based on achievement of company goals.

Actual salaries will vary depending on factors including but not limited to work experience, specialized skills and training, performance in role, business needs, and job requirements. Base salary is subject to change and may be modified in the future. Base salary is just one component of InMarket’s total rewards package that also may include bonus, equity, and benefits.  Ask your recruiter for more information!

At InMarket, diversity is not just a value, it’s the very essence of who we are. It’s about recognizing and celebrating the unique perspectives each of us brings, from our colleagues to the communities we serve.We are committed to embracing the full spectrum of backgrounds, beliefs, abilities, and life experiences, knowing that this diversity strengthens us. At InMarket, our commitment to Diversity, Equity, and Inclusion means valuing each individual’s unique contributions. Together, we thrive.

InMarket is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

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