Presales Consultant - Consumer Packaged Goods & Retail
About Centric Software:
Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.
Our story is one of rapid growth, bold ideas and extraordinary opportunities. We’re here to challenge the status quo—and we’re looking for brilliant people who want to do the same.
No matter where you are in the world, this is your chance to be part of something exceptional.
Position Title: Presales Consultant
Vertical - Consumer Packaged Goods & Retail
Solution - Product Lifecycle Management
About Centric Software:
Centric Software is a leading, high-growth provider of Product Lifecycle Management (PLM) solutions across Fashion, Retail, Consumer Electronics, Food & Beverage, and Health & Beauty. We are expanding rapidly worldwide, helping organizations accelerate product innovation, streamline processes, and drive measurable business value.
Role Overview:
As a PLM Pre-Sales Consultant, you will be a key driver in the sales process, responsible for communicating and demonstrating the business value of the Centric PLM solution. You will partner closely with Sales to influence customer decisions, differentiate Centric in competitive situations, and position our solution as the preferred choice.
This role extends beyond product demonstrations—you will help customers envision how PLM can transform their operations. By connecting solution capabilities to measurable business outcomes, you will play a direct role in winning deals and enabling long-term customer success.
Key Responsibilities:
Pre-Sales Solution Design & Consulting
Lead product demonstrations that align with customer workflows, data, and strategic objectives
Conduct engaging discovery calls to identify customer challenges and opportunities
Analyze customer business processes, systems, and organizational context
Translate customer requirements into compelling solution narratives and user stories
Identify gaps and propose scalable, value-driven solutions
Document discovery findings, scope decisions, and opportunity artifacts
Create demo scripts, tailored datasets, and presentation decks
Configure and personalize PLM to reflect best practice use cases
Support RFP/RFI responses and contribute to deal strategy and positioning
Develop Statements of Work (SOWs), including scope, assumptions, and services estimates
Build ROI models to quantify business impact/ value proposition
Contribute to marketing initiatives including events, webinars, and presentations
Develop internal training materials and deliver training sessions
Participate in product updates: translate, document, and communicate relevant changes into new business processes/ use cases
Conduct IT architecture and HW&SW requirement discussions, including hosting options
Stakeholder Engagement
Deliver high-impact, C-level presentations focused on business outcomes
Facilitate “Art of the Possible” sessions to expand deal scope and vision
Drive alignment across business and technical stakeholders
Elevate deal value through strategic thinking and solution positioning
Cross-Functional Collaboration
Partner with cross function business unit presales teams to deliver E2E strategies, demos & use cases
Partner with Product Management to provide market and customer feedback
Support Marketing initiatives (webinars, thought leadership, demos)
Contribute to post-sales activities when needed to ensure continuity and success
The Successful Candidate Profile:
Core Competencies
Strong business process understanding across PLM, Planning, ERP, or Supply Chain
Deep expertise in R&D processes in Food and Beverage or Cosmetics or Private Label Management at Grocery retail
Proven ability to map business process to software capabilities
Exceptional presentation, storytelling, and communication skills
Analytical mindset with structured problem-solving ability
Ability to operate independently in a fast-paced, growth environment
Entrepreneurial mindset with a strong sense of ownership and initiative
Ability to manage complex customer engagements with minimal supervision
Willingness to travel regionally and occasionally internationally if necessary
Experience
Experience working across product development, structural packaging, artwork design and regulatory compliance.
Strong domain expertise with Consumer-Packaged Goods (CPG) including - Grocery Retail, Food & Beverage or Cosmetics.
Experience in pre-sales, solution consulting, or enterprise software delivery
Practical background in using PLM or adjacent enterprise systems strongly preferred
Demonstration and solution configuration experience preferred
Technical Skills are a plus: AI Experience, XML programming, HTML, JavaScript, Databases (Postgres, MSSQL, Oracle)
Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.