Project Manager - Colombia

About NextLink Labs
NextLink Labs is a fast growing technology firm focused on helping companies build, scale, and secure their software applications and organizations. We believe that in order for companies, teams, and products to succeed, technology must be utilized effectively and securely. We pride ourselves in helping our clients win in their respective industries.

As a remote-first company with team members spread out all across the country, NextLink Labs continuously works to ensure our work environment is comfortable and collaborative. We also aim to maintain an inclusive work environment where everyone can thrive professionally and live full lives outside of work.

Position Summary
NextLink Labs is hiring a Project Manager to join our growing consulting practice. The ideal candidate brings a strong project management background in software and technology consulting, combined with the empathy, customer-obsession, and organizational rigor that come from years of operating in a professional services environment. You'll own client engagements end-to-end, from kickoff through closeout, keeping them on time, on scope, and on budget while delivering exceptional client experiences and contributing to the growth of NextLink's client relationships.

Key Responsibilities
As a Project Manager, you'll be the operational owner of NextLink client engagements. You'll lead engagement kickoffs, build the project plan, run the delivery cadence with our engineering teams, manage scope against the SOW, track budget and forecast against burn, coordinate invoicing inputs, and bring every engagement to a clean close. You'll be the client's day-to-day point of contact for delivery, building trust, managing expectations, facilitating tough conversations when needed, and surfacing opportunities to grow the relationship. You'll also contribute to NextLink's broader PM practice through process improvement, templates, and mentorship of teammates.

What You'll Do
Lead client engagements end-to-end, from kickoff through delivery and closeout, using agile, scrum, or hybrid methodologies as the engagement requires

Develop detailed project plans including scope, timelines, resources, and budget estimates aligned to SOW deliverables

Manage scope against the SOW: negotiate discrepancies with clients, drive prioritization decisions, and handle change orders cleanly

Drive project schedule and scope while protecting engagement economics and avoiding budget overruns

Own the internal logistics of running an engagement: budget tracking, forecasting, time tracking inputs, invoicing coordination, and resource alignment with delivery leadership

Maintain PM compliance and reporting responsibilities: engagement health updates, weekly status reports, sprint reviews, and risk and issue management

Properly identify and differentiate risks from issues, and know when to escalate within the engagement and within NextLink

Facilitate backlog creation, ensuring tickets have clear definitions, acceptance criteria, and estimates, and manage delivery flow through Jira reports and team rituals

Build and maintain client trust through reliable delivery and consistent communication; facilitate proactive, sometimes tough, client conversations

Deliver against client business outcomes, not just the letter of the SOW, and collaborate with Delivery and Sales to surface expansion opportunities

Observe project teams and provide timely feedback focused on client value

Contribute to the broader NextLink PM practice through process improvements, templates, and cross-functional initiatives

Required Qualifications
5+ years of professional project management experience, including at least 3 years in a client-facing Project Manager role

2+ years of experience in a consulting or professional services environment

Experience managing software or technology engagements with delivery teams of 5 or more

CSM or equivalent agile certification preferred

Ability to leverage multiple project management methodologies (agile, scrum, hybrid) to drive the best client experience

Experience with budget management and forecasting on client engagements, including invoicing coordination, time tracking, and revenue accuracy

Strong scope management and change-order negotiation skills

Exceptional organizational skills with the ability to run multiple concurrent client engagements

Excellent written and verbal English communication skills, with the ability to build strong client relationships

Ability to interact with clients at both a business and technical level

Comfortable working overlapping hours with US-based teams

Nice to Have
Familiarity with custom software development, cloud modernization, DevOps, data engineering, or applied AI engagements

Experience with PSA tools

Hands-on experience with Jira, Confluence, or comparable agile delivery tooling

PMP, PMI-ACP, or additional project management certifications

Experience supporting pre-sales scoping, SOW development, or engagement health reporting

Why NextLink Labs
Remote-first, with a strong written communication culture (docs, async updates, clear status reporting)

Variety of clients, problems, and technologies across our consulting practice

Investment in your growth, including exposure to senior delivery leadership and a path toward broader engagement management responsibilities

Location & Employment Type
Remote, LATAM

Long-term independent contractor