Radiology Operations & Enterprise Imaging SME
Job Summary
The Radiology Operations & Enterprise Imaging Subject Matter Expert (SME) provides integrated clinical, operational, and technical expertise supporting the National Teleradiology Program (NTP) Program Assessment. This role serves as the primary advisor for radiology operations, enterprise imaging workflows, imaging informatics, PACS/RIS environments, and quality oversight functions across a nationally distributed healthcare system.
The SME evaluates current-state radiology and enterprise imaging operations and develops actionable recommendations to improve scalability, workflow efficiency, staffing alignment, technical support structures, quality oversight, and operational performance. The role bridges clinical radiology operations with enterprise imaging technology and supports the Government’s assessment of current and future-state teleradiology capabilities, enterprise imaging expansion, and operational sustainability.
Primary Responsibilities
Radiology Operations Assessment
Evaluate current-state radiology and teleradiology operations, including:
STAT, ASAP, and routine examination workflows
Subspecialty interpretation coverage
Off-tour and after-hours support models
Rural radiology access and staffing support
Gap coverage and surge operations
Assess operational effectiveness, staffing utilization, workflow efficiency, and service reliability across supported facilities
Analyze workload distribution, modality mix, turnaround time (TAT) performance, and operational dependencies
Provide recommendations to improve radiology workflow execution, scalability, and operational sustainability
Enterprise Imaging & Technical Workflow Analysis
Assess enterprise imaging operations and technical support structures related to:
PACS (Picture Archiving and Communication Systems)
Radiology Information Systems (RIS)
Voice recognition technologies
Enterprise imaging platforms
AI-enabled imaging workflows and decision-support tools
Imaging interoperability and workflow integration
Evaluate technical support staffing models and enterprise imaging operational structures
Assess workflow dependencies involving:
DICOM image routing and retrieval
CVIX image exchange workflows
MPI/patient identity resolution
HL7/FHIR integration dependencies
Imaging data integrity and workflow continuity
Recommend future-state enterprise imaging support structures and operational improvements
Workflow & Performance Optimization
Conduct workflow mapping and process analysis across:
Clinical operations
Technical support functions
Imaging workflow coordination
Quality management processes
Identify operational bottlenecks, workflow variability, inefficient handoffs, and technical constraints
Support development of demand-capacity models and performance threshold analyses
Provide recommendations to improve throughput, responsiveness, workflow standardization, and enterprise imaging support scalability
Quality Management & Clinical Oversight Support
Support assessment of NTP Clinical Quality Management functions, including:
Peer review workflows
OPPE/FPPE review processes
Management review procedures
Safety lookback activities
Quality governance structures
Evaluate operational impacts of quality oversight workflows on radiology operations and staffing models
Collaborate with quality management stakeholders to support future-state recommendations
Stakeholder Engagement & Advisory Support
Participate in interviews, workflow observations, technical assessments, and stakeholder working sessions
Translate complex technical and clinical findings into actionable operational recommendations
Support development of:
Staffing recommendations
Enterprise imaging operational models
Technical staffing structures
Workflow optimization strategies
Future-state operating models
Minimum Qualifications
Bachelor’s degree in:
Radiologic Sciences
Health Information Management
Healthcare Administration
Biomedical Informatics
Information Technology
Related healthcare or technical field
Minimum of 10 years of experience supporting:
Radiology operations
Teleradiology services
Enterprise imaging environments
Healthcare imaging informatics
Demonstrated experience with:
PACS/RIS administration or operational support
Enterprise imaging workflows
Imaging interoperability and integration
Clinical radiology operations
Healthcare workflow analysis
Desired Qualifications
Experience supporting:
VA/VHA healthcare environments
National teleradiology programs
Enterprise imaging modernization initiatives
Multi-site healthcare systems
Experience evaluating:
AI-enabled imaging workflows
Imaging analytics and performance management
Clinical quality management functions
Certifications preferred:
CIIP (Certified Imaging Informatics Professional)
PMP (Project Management Professional)
Lean Six Sigma
ITIL or healthcare IT certifications
About Aptive
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation.
We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day.
Founded: 2012Employees: 300+ nationwide
EEO Statement
Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.
Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.