Real Property IT Analyst

Pantheon Data is a small business based in the Washington, DC area that provides various services including infrastructure resiliency and software engineering. They are seeking a Real Property IT Analyst to support their Federal Civilian portfolio by providing expertise in TRIRIGA application support and collaborating with key stakeholders to enhance project lifecycle activities.

Responsibilities

• Collect and maintain an accurate digital CAD vault within the system of record for real estate properties throughout CONUS and OCONUS
• Manage and support the IBM TRIRIGA system, ensuring effective integration and operation of workplace management processes
• Provide high-quality technical support and guidance for application-related issues, ensuring efficient resolution and continuous improvement
• Work across multiple projects with both internal and external stakeholders to ensure continuous accuracy and identify discrepancies in systems that require immediate attention and resolution
• Implement & improve data quality controls across database focusing on normalization of complex historical data and new information through data integration
• Create & maintain standard operating procedures (SOP) to document process steps for each new function as part of post release "as-is/to-be" documentation
• Leverage communication and time management skills to consult/partner with stakeholders while juggling multiple priorities and taskings at once
• Identify areas of innovation and/or improvement and work with functional team leaders in achieving them
• Lead and participate in special projects as requested, including process improvement initiatives, strategic planning activities, innovation-focused initiatives, and other strategic initiatives
• Utilize system expertise to provide regular and ad-hoc training sessions to multiple users covering both new and existing processes and system functions
• Responds quickly to Help Desk inquiries using broad experience within TRIRIGA/Maximo system, resolving issues with minimal support

Skills

• Bachelor's degree
• Experience with IBM TRIRIGA, Maximo or similar workplace management systems
• 1-3 years of relevant work experience, preferably with a US-based company; real estate exposure preferred
• 1+ years of data analysis and/or management experience preferably focused on asset management
• Experience providing in-person or virtual training in a group setting covering technical and/or non-technical material
• Advanced Microsoft office skills (Excel, PowerPoint, and Word)
• Must possess excellent written and oral communication
• Strong analytical skills, preferably with experience utilizing data to solve problems
• Demonstrated ability to think creatively to solve problems without significant supervision
• Experience working in a team and as an individual contributor
• Comfortable interacting with senior government leaders
• Ability to work effectively remotely in cross-functional teams
• Ability to meet deadlines and produce quality work
• U.S. Citizenship with the ability to obtain and maintain a Public Trust clearance
• Experience with the Software Development Life Cycle (SDLC) preferred
• Experience as a System Administrator, IT Service Manager, Customer Experience Manager, or IT Project Manager preferred

Benefits

• SmartBenefits through the Washington Metro Area Transportation Authority
• Tuition assistance may be available for continuing education expenses and certifications related to their position

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