[Remote] Business Development Representative

Note: The job is a remote job and is open to candidates in USA. Impruvon Health is a mission-driven company focused on improving lives through innovative healthcare solutions. The Business Development Representative plays a crucial role in initiating conversations with decision-makers, identifying opportunities, and supporting the sales cycle through structured outreach and collaboration with the sales team.

Responsibilities

• Build and manage a pipeline through strategic discovery, relationship development, and opportunity creation
• Conduct high-volume outbound outreach via phone, email, and LinkedIn
• Personalize outreach based on research into organization structure, services, and needs
• Communicate Impruvon Health’s value clearly and confidently
• Lead discovery conversations to qualify prospects based on workflows, state regulations, and current processes
• Ask targeted questions to ensure strong fit before passing leads to Sales
• Ensure Sales enters meetings informed, positioned, and respected—not cold
• Partner with Account Executives to ensure well-prepared meetings and smooth handoffs
• Re-engage stalled opportunities and assist with follow-ups or reactivation as needed
• Support Account Executives in maintaining momentum when accounts go unresponsive
• Share context, notes, and key insights before handing off qualified leads
• Participate in coaching and role-play sessions to improve outreach and objection handling
• Update outreach strategies, discovery questions, and lead lists based on feedback
• Stay up to date on platform updates, product features, and industry trends
• Follow up on inbound leads from marketing campaigns, events, and webinars
• Help maintain CRM accuracy with regular data cleanup
• Set and track personal goals with the Business Development Director
• Contribute field insights to inform sales strategies and workflows
• Attend occasional conferences or events to support lead generation

Skills

• 1–2 years of experience in a Business Development, Sales Development, or outreach-focused role
• Strong phone presence and comfort making high-volume outbound calls
• Prior experience working remotely and managing tasks independently
• Familiarity with CRM tools (preferably HubSpot), Excel, and collaboration platforms like Slack
• Highly organized with the ability to prioritize and follow through consistently
• Strong written and verbal communication skills
• Self-motivated, adaptable, and quick to learn new systems and processes
• Willingness to travel for occasional team meetings or conferences (approximately once per month)
• Background in or passion for IDD, behavioral health, or residential care services
• Experience working in startups or fast-paced, high-growth environments
• Spanish fluency is an additional bonus for this position

Benefits

• Health, dental, and vision insurance
• Unlimited PTO and paid holidays
• 401(k) retirement plan
• Flexible, remote-friendly work environment
• Professional development and learning opportunities
• A mission-driven culture where your work directly impacts lives
• Opportunity to own and grow a critical function within the company

Company Overview