[Remote] Customer Support Representative

Note: The job is a remote job and is open to candidates in USA. Auto Glass Now is the second largest auto glass repairer in America, dedicated to delivering exceptional customer experiences. They are seeking a Customer Support Representative to provide timely responses to customer inquiries and troubleshoot complaints.

Responsibilities

• Provides timely responses to customer inquiries by telephone and/or email in an in- or outbound service center, consistent with service and quality standards
• Processes customer orders, bills and accounts, and applications for service, maintenance and termination
• Troubleshoots and resolves customer complaints

Skills

• High school diploma (or equivalent)
• Less than 1 year of experience
• Post-secondary school education may substitute for years of experience

Benefits

• Health and wellness benefits
• Paid time off
• Holiday pay

Company Overview