[Remote] Field Service Representative
Note: The job is a remote job and is open to candidates in USA. Seasats is deploying autonomous surface vehicles around the world and is seeking a Field Service Representative to join their team. The role involves working with military and civilian personnel, deploying vehicles, and ensuring smooth operations while traveling globally.
Responsibilities
- Completing deployments of up to two continuous months at Navy bases and other sites around the world
- Interfacing with Navy, Coast Guard, and other personnel, and passing on key information to the San Diego team
- Launching and recovering ASVs
- Remotely monitoring and controlling ASVs via a computer or phone during missions
- Sharing bugs and feature requests with the San Diego development team to improve operations
- Using electronic devices and maps to plan missions, taking into account weather and other variables
- Traveling regularly to San Diego to learn about new vehicle features and maintenance/operations procedures
- Completing contracting requirements such as daily status updates via Slack, email, or Signal
- Occasional nighttime operations
Skills
- Responsible and good humored
- Comfortable working under pressure, teaching people, and responding rapidly and decisively to new information
- An effective written and verbal communicator in all sorts of settings
- Able to work well with others, take orders, or operate independently as needed
- Excited to travel to new parts of the world for extended periods of time
- A quick learner and a patient troubleshooter
- Happy working with laptops, tablets, phones, and other technology
- Able to manage time well, but comfortable working long hours and willing to stick around until the job is done
- Handy with hand tools and basic wrenching, screw drivers, etc
- Safety conscious
- Resourceful, confident, and capable enough to get the job done even if plan A goes south
- Ready to do strenuous physical activity and handle heavy equipment in all sorts of weather conditions
- In possession of a valid drivers license with no restrictions and comfortable driving in unfamiliar locations
- Experience on the ocean or around boats (strong plus)
- Experience driving small boats
- Experience driving autonomous boats
- Prior military service
- Experience working with kids or teaching
- Skill with RC vehicles and/or video games
- Familiarity with basic networking, electronics, or software troubleshooting
- Experience driving a forklift
- Experience with Word, Excel, and/or PowerPoint
Benefits
- Competitive insurance (including a 99% employer-covered Gold HMO plan or other options)
- 401k matching up to 4% of salary
- Four free lunches per week
- An employee activity fund
- A pet-friendly office
- Unlimited/Flex PTO
Company Overview