Remote Office & CRM Coordinator — Electrical Contractor

Job Description

A1 Power LLC is a growing electrical contractor serving residential, commercial, and industrial customers in

the Stafford/Fredericksburg area. We are looking for a reliable, organized, detail-oriented Office & CRM

Coordinator to help manage incoming leads, customer follow-up, scheduling, CRM updates, and basic sales support.

This is a remote role, but the person must be available during Eastern Time business hours and comfortable

communicating with homeowners, property managers, vendors, and the owner.

Responsibilities

- Answer and return customer calls, emails, and messages

- Enter every lead into the CRM

- Schedule estimates, EV charger consultations, and service calls

- Follow up on open estimates and unscheduled leads

- Send appointment reminders and basic customer updates

- Track lead source, job status, estimate status, and next follow-up date

- Help request Google reviews from satisfied customers

- Maintain a weekly lead and follow-up report

- Build and update lists of commercial prospects, including property managers, HOAs, storage facilities,

retail centers, and facility managers

- Send approved intro emails or follow-up messages to commercial prospects

- Keep the owner informed of urgent calls, hot leads, and missed follow-ups

Requirements

- Strong phone, email, and customer-service skills

- Very organized and detail-oriented

A1 Power LLC - Remote Office & CPosting Page 1- Comfortable using CRM software, spreadsheets, email, and online scheduling tools

- Able to follow a process and update notes clearly

- Experience with a contractor, home-service company, property management company, real estate office,

or service business is strongly preferred

- Dependable, responsive, and able to work independently

- Available during agreed Eastern Time business hours

Nice to Have

- Experience with electrical, HVAC, plumbing, roofing, restoration, or other trade service businesses

- Experience with Jobber, Housecall Pro, ServiceTitan, JobTread, HubSpot, Monday, Google Workspace,

QuickBooks, or similar tools

- Experience calling or emailing property managers and commercial prospects

What Success Looks Like

- No leads are forgotten

- Customers get fast responses

- Estimates are followed up consistently

- The CRM is always up to date

- The owner has a clear weekly list of hot leads, open estimates, scheduled jobs, and commercial prospects

Pay: $25.00 - $30.00 per hour

Benefits:
• Flexible schedule

Work Location: Remote

Apply tot his job