[Remote] Provider Data Representative
Note: The job is a remote job and is open to candidates in USA. Oscar Health is a health insurance company focused on serving its members through a technology platform. The Provider Data Representative will manage and maintain provider data, ensuring accuracy and effective communication with providers.
Responsibilities
- Manage ingestion of provider data while maintaining service delivery, productivity, and quality expectations
- Develop a comprehensive understanding of Provider Demographic data and downstream impacts
- Form working relationships with internal and external stakeholders
- Support the leadership team by identifying issues through established escalation pathways
- Be accountable for monitoring and tracking the health of all assigned work-in-progress issues
- Escalate and resolve provider data issues to ensure appropriate turnaround times
- Be an active participant in process improvement initiatives
- Compliance with all applicable laws and regulations
- Other duties as assigned
Skills
- High school diploma or GED
- 1+ years of experience in a fast-paced, volume-based or customer service-oriented environment
- Experience with Provider Data
- 1+ years Excel/Google sheet proficiency
- Strong verbal and written communication skills
- Strong quantitative or analytical skills focused on proactively identifying or solving problems
- In-depth knowledge of health insurance
- Experience manipulating and entering accurate data in a production driven environment
- Advanced Google Suite or Microsoft Office capabilities or willingness to learn
Benefits
- Medical
- Dental, and vision benefits
- 11 paid holidays
- Paid sick time
- Paid parental leave
- 401(k) plan participation
- Life and disability insurance
- Paid wellness time and reimbursements
Company Overview
Company H1B Sponsorship