[Remote] Sales Operations Specialist
Note: The job is a remote job and is open to candidates in USA. Ceros is a company focused on helping brands create engaging digital experiences. They are seeking a Sales Operations Specialist to optimize their sales processes by managing data operations and campaign logistics, ensuring efficiency and quality control in the sales function.
Responsibilities
- AI-Assisted List Building: Utilize our internal AI tool (Scrap-e) and LinkedIn Sales Navigator to build target contact lists from 300+ companies weekly within our core target market
- Data Hygiene: rigorous cleaning of prospect lists before importing them into our CRM (HubSpot). Ensure all data fields are accurate and formatted correctly to prevent automation errors
- Upload & Management: seamless upload of clean data into Salesloft and Amplemarket, ensuring all contacts are routed to the correct SDR
- Email Logistics: Manage the sending of daily outbound emails across the SDR team, ensuring consistency and volume targets are met
- Intent-Driven Outreach: Execute specialized campaigns based on high-intent signals via Common Room and UserGems (e.g., job changes, high-scoring web visitors, social engagement)
- Specialized Sequences: Manage ops for specific campaign types including Snapshot, MarkUp, Pre/Post Event, and Ghosted sequences
- LinkedIn Automation: Oversee automated connection requests, profile views, and message outreach via Amplemarket
- Tech Stack Management: Act as the primary operator for our outreach stack, including Salesloft, Amplemarket, LinkedIn Sales Navigator, CommonRoom and Hubspot
- Deliverability Monitoring: Monitor and optimize email warming tools to ensure high deliverability rates
- New Tool Onboarding: Collaborate with IT, RevOps, and SDR Managers to vet and onboard new AI tools that can further streamline our process
Skills
- Bachelor's degree required
- Must have experience and confidence using Google Sheets
- Able to follow complex workflows precisely and suggest improvements where you see inefficiencies
- Prior experience in sales operations, as an SDR, or in a Data Specialist role is a plus but not required
- Comfortable using AI tools (ChatGPT, Gemini etc.) and eager to learn proprietary internal tools
- Familiarity with the B2B SaaS sales cycle is helpful but not required
- Experience cleaning lead exports or mail merges, and spotting anomalies that automation might miss is helpful in this role
- Experience with HubSpot, Salesloft, or LinkedIn Sales Navigator is a bonus
- Familiarity with Amplemarket, UserGems, or similar platforms is a major plus
Benefits
- Global remote-first organization
- Stock options
- Premium health insurance
- 401K matching
- Paid parental leave after a year of employment: 16 weeks for primary caregivers, 4 weeks for secondary caregivers
- Flexible vacation days
- Paid Sick days
- Stipend for your home office setup
- Excellent gear (Macbook Air, external monitor, etc.)
- Stipend towards experiences in which Cerosians can collaborate, educate, and create social connections with one another
- Unlimited access to co-working spaces around the globe
Company Overview